Yes, antivirus personal just came out with a huge update, 24 MB worth, as they went from version seven to version 8. As it was, antivirus has always put a low server priority
on the freeware personal edition, and given the fact it does nothing for their bottom line in terms of revenue, it a who can blame them, but a 24 MB update has them backlogged beyond all belief.
One can go to their forums and see the protests it has generated. And a more clueless set of moderators are hard to find. But IMHO, they create their own problems, because if all 24 MB can't be downloaded, all that has been downloaded is lost and must be redone. So the idiots are spending most of their server resources on aborted connections.
I solved my update problem a week ago, I simply went to major geeks.com, and downloaded the update as a 21 MB zip file. Using a resuming download manager so that even if the download is interrupted, it resumes from where it left off. Thereafter, one can either leave the dowloaded file in your download directory or burn it to a cd or pen drive. Then one can open avira, go to manual update, navigate to where your antivirus update file is, double click it, no unzipping needed, and the program will update to version 8 with no problems. I did this on June 24, and thereafter the regular daily automatic updates come with no problems.
I know the update file is on major geeks, but major geeks only keeps 3 days of shareware files open on top. If you cannot find it those three days of files, then look on the left
hand side, for search major geeks, put avira updates in the search box, and major geeks will find it for you.
And for that matter you can just download the whole new antivirus 8 from something like filehippo, its the same basic 24 MB size, delete the old version 7 and install the new version 8. Do the required updates and that too will work.
But its going to be many more weeks before regular automatic updates will be able to handle the load, and thats for folks with good internet connections. If you have a suckie connection like I have, you may have to wait forever.
When the going gets tough, the smart find a better way. I hope it helps anyone having these problems.
But gasp in added edit, I note the OP may be trying this on a mac instead of windows, so a different file may be needed. And for a mac, it may be best to just try to download the whole new version 8 program for a mac if you can't find the proper update file.