Ipod's dirty little secret.....

NokiaDude

Diamond Member
Oct 13, 2002
3,966
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"In September of 2003 the battery in my first generation ipod would hold a charge for no longer than one hour. I brought the iPod into the Apple store in Manhattan for repair and was told they do not currently offer a battery replacement program and my best option was to buy a new ipod. I then called the Apple Care 800 number regarding this issue and was told the same. I then sent my ipod to the Apple Executive office addressed to Steve Jobs with a note explaining my situation and requesting a replacement battery. The Apple Executive office contacted me via telephone to explain that Apple does not repair or replace dead ipod batteries and that it was policy of the company to recommend to the customer to purchase a new ipod when the battery fails. I then looked into and purchased a third party replacement battery, this battery was not endorsed by Apple. After the complicated installation my ipod did not work at all, even when it was plugged in. I then purchased a new ipod for $400.00."

VIDEO:
Ipod's dirty secret.....
 

flxnimprtmscl

Diamond Member
Jan 30, 2003
7,962
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Learn to search you tool. This has already been posted at least twice and is bs since there are plenty of third party batteries out there. Way to check your info
rolleye.gif
 

Eli

Super Moderator | Elite Member
Oct 9, 1999
50,419
8
81
Regardless, what incredibly poor customer PR.

Buy a whole new one because the battery is dead?? For an electronic gizmo like an Ipod? WTF?

That is quite possibly the stupidest thing I have heard all week.
 

flxnimprtmscl

Diamond Member
Jan 30, 2003
7,962
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Originally posted by: cashman
God you guys are ruthless. Give the guy a break.

I just get tired of the iPod bashers who are quick to jump on any perceived problem, real of imagined. I love my iPod and will defend its honor :p
 

PatboyX

Diamond Member
Aug 10, 2001
7,024
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Originally posted by: flxnimprtmscl
Learn to search you tool. This has already been posted at least twice and is bs since there are plenty of third party batteries out there. Way to check your info
rolleye.gif

relax.

 

NokiaDude

Diamond Member
Oct 13, 2002
3,966
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It's been awhile since I've visited OT. I just jumped on here posting this thread to make sure it was out. :D Oh well, next time I'll be sure to search .... Oh, and watch your mouth :2003:
 

flxnimprtmscl

Diamond Member
Jan 30, 2003
7,962
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Originally posted by: PatboyX
Originally posted by: flxnimprtmscl
Learn to search you tool. This has already been posted at least twice and is bs since there are plenty of third party batteries out there. Way to check your info
rolleye.gif

relax.

Yah, I realized it was probably a little rude after I'd posted it. After seeing the same incorrect, iPod bashing link reposted for the umpteenth time I just snapped :p Bad day today.
 

kalster

Diamond Member
Jul 23, 2002
7,355
6
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damn u guys take a piss at mac's like crazy and defends ipods for life , strange starnge ( i own an ipod myself)
 

toekramp

Diamond Member
Jun 30, 2001
8,426
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Originally posted by: kalster
damn u guys take a piss at mac's like crazy and defends ipods for life , strange starnge ( i own an ipod myself)

ya, me too...have that battery problem though :(