• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

iPhone Registered to Different AppleID?

MotionMan

Lifer
I bought an iPhone 4 new from AT&T a few years ago. I have upgraded to a 5, but I still keep the 4 around as a "Touch". I went to "My Support Profile" on the Apple website and noticed that the 4 was not listed. When I tried to add it, I got the following message:

ccording to our records, this serial number is registered to another Apple ID. If you have more than one Apple ID, log in to My Support Profile with that Apple ID to see your other registered products. Not sure if you have another Apple ID? Find out.

Wat?!?! I have no idea what other AppleID it could be registered to?


I guess this would be similar to buying a used iPhone on CL or eBay...


How do you transfer the phone to you AppleID?

MotionMan
 
Reset the phone.

The problem is not that the phone thinks it is registered to the wrong AppleID - All the settings on the phone are registered to the correct AppleID.

The problem is that Apple has it registered to the wrong AppleID on their system.

MotionMan
 
Odd. Not sure what to say. Did you purchase the phone used or new? Maybe a visit to your nearest apple store is in order? Or calling their customer service line?
 
Back
Top