- Jul 2, 2006
- 5,595
- 1
- 76
For the past 6 months I have been having an issue with my iphone. On every single phone call I can hear this loud tone/buzz in the background of all my calls. It does not matter where I am - home, work, out, etc or where I am calling (landline, cell) I can hear this tone as well as the other person on the call.
I have had the iphone replaced 3 times because of this issue and also have had the sim card replaced. Still no luck. I got to the point where I called AT&T and said I was going to cancel my service if this issue was not fixed.
I spent about a hour on the phone with AT&T tech support trying to figure out what the issue was. I had told the tech that I highly doubt it is a hardware issue as the phone was replaced 3 times and every phone is having the same issue. AT&T said it was not a problem on their end as everything was showing up ok.
We finally came to a solution as to what the problem is. When the wifi is enabled on the phone this tone can be heard. Once the wifi is turned off then all calls are clear. I tested it out on a couple calls and I did not hear the tone. I just called my wife before and heard the tone in the background when I realized the wifi was on. As soon as I turned it off the tone went away. Is this something that everyone is experiencing with their iphones? I find it highly annoying to hear this tone and find it annoying to have to switch the wifi off every time I want to place a call.
I have had the iphone replaced 3 times because of this issue and also have had the sim card replaced. Still no luck. I got to the point where I called AT&T and said I was going to cancel my service if this issue was not fixed.
I spent about a hour on the phone with AT&T tech support trying to figure out what the issue was. I had told the tech that I highly doubt it is a hardware issue as the phone was replaced 3 times and every phone is having the same issue. AT&T said it was not a problem on their end as everything was showing up ok.
We finally came to a solution as to what the problem is. When the wifi is enabled on the phone this tone can be heard. Once the wifi is turned off then all calls are clear. I tested it out on a couple calls and I did not hear the tone. I just called my wife before and heard the tone in the background when I realized the wifi was on. As soon as I turned it off the tone went away. Is this something that everyone is experiencing with their iphones? I find it highly annoying to hear this tone and find it annoying to have to switch the wifi off every time I want to place a call.
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