iOS 6.1.2 breaks my phone

Rakehellion

Lifer
Jan 15, 2013
12,181
35
91
Instlaled 6.1.2 and the iTunes update a while ago and now I can't backup because "the phone disconnected." I can sync, but I can't backup. Is there some way to fix this without a complete restore, which I can't do because I don't have a backup?
 

Tyranicus

Senior member
Aug 28, 2007
914
6
81
It's not a bug I'm familiar with. I think a restore is what you need. You can go into the iCloud backup settings ant turn off backups for individual apps. You can do this to avoid backing up apps with files that take up a huge amount of space.
 

annawhite

Junior Member
Feb 28, 2013
20
0
0
This is why I don't like Apple. You know, I am still using iOS 5, while I heard too many problems from other users by upgrading iOS or installing programs. I think I will choose Samsung or HTC next year.
 

umrigar

Platinum Member
Jun 3, 2004
2,088
0
0
can you back up using iTunes connected via USB, or was that what you are trying?

try another cable, try another port, try disconnecting other USB devices - is it plugged into a hub? you rebooted your computer, right?
 

Rakehellion

Lifer
Jan 15, 2013
12,181
35
91
can you back up using iTunes connected via USB, or was that what you are trying?

try another cable, try another port, try disconnecting other USB devices - is it plugged into a hub? you rebooted your computer, right?

It doesn't work on USB or Wifi with any computer. It's definitely the phone.
 

luv2liv

Diamond Member
Dec 27, 2001
3,499
94
91
that sux! if your phone is still under 1 year warranty, take it back to the store asap.

my ipod touch was updated and acted funny. i got replacement from store.
updated again and acted funny again. i got replacement from store.
updated again and acted funny again. i got replacement from store.
needless to say, i havent updated any iOS in the house since.