Invaild page fault in module MSO97.DLL

[Ted1]

I hope someone can shed some light on this, as Microsoft cant.

I have a problem with a user running Outlook 97, on a windows 98se machine.

When they double click on the icon it gives the error

Invaild page fault on module MSO97.DLL (sorry they have not made a record of the memory address).

I have tried to rename the VIEWS.DAT file, but it does not exist on the hard drive.

I have also recreated the profile, and run the inbox repair tool, before I reinstall, is there anything else to try.

 

[AndyHui]

See if you can just replace MSO97.DLL with the one from the CD.....sounds like the one on the hard drive may be corrupt.

 

[Ted1]

Thanks, AndyHui