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Internet Problems While Gaming

L

Looms2

Junior Member
I've had the same problems with games for the past several days. When I play a game such as WoW, I will get disconnected every couple of minutes. However, when the game appears to stop for me, other players can still see me moving around and performing actions. When playing a FPS like CS, I experience times where the internet connection seems to slow down drastically, but no disconnection occurs.

I didn't have any of these problems on my internet connection at college, and they started when I moved home last week. I've contacted my ISP, but they say that everything appears normal from their end. Also, this connection worked fine approximately three weeks ago when I was home from school.

I was wondering if anyone knew of a program that could monitor a connection for moments of stoppage or slow-down. I've tried this connection with two different computers, which both previously worked on my other connection, and I experience the same problems.

Thanks
 
what type of internet connection? router make/model? wired or wireless? try connecting one of the computers directly to the modem and see if the problem persists.

if so, run a constant ping from a command prompt to one of the game servers...do packets drop?

>ping x.x.x.x -l 5000 -t

reply back with a traceroute too

>tracert x.x.x.x
 
I have a cable connection with 8000kbps down / 512kbps up. I tried both computers without a router, directly connected to the modem. I did a test similar to the one you posted when I was on the phone with the ISP tech support, and none of the packets were dropped.
 
Sounds like it's safe to say your router is causing your packet loss...Are you running a constant ping for a few minutes, or the standard 4 packet test?
 
I'm currently running a test to a website, but I haven't gotten any loss of packets yet. The ping is pretty constant(~80), but it jumps to about ~120 every so often for one packet.
 
Ping is also dependent on the host you are pinging. Dont worry about the jump, just watch for lost packets. Google "Matt's Trace Route" (MTR) and run that to ping/track the packet loss. I've used it when battling that pesky packet loss when I was a gamer. You can also save the results to a .txt which makes it handy for evidence if it does end up being a ISP issue, which they always deny until the bitter end!
 
I'm having some trouble trying to figure out how to run mtr, it seems like it would be very useful however. Any help would be appreciated.
 
I've been running MTR to my regular WoW server for a couple of minutes now, and I've come up with the following data. Approximately 1% packet loss for each of the 11 different hostname, ranging from 6-17 packets lost out of 2000 sent. Should this be seen as normal data, or is something wrong?
 
The good thing about MTR is it shows you where the packet loss starts. I'd say that 1% isn't bad...and probably isn't causing the connection to drop. How many hops out from you does it start?
 
The largest amount of packet loss occurs between the 3rd and 4th hop. This is where it switches from a MCHSI hostname to an ATT hostname.

Edit: Just ran another test to the same server, and it was a 2-4% packet loss, with the most occuring at the 1st, 2nd, and 10th hops (out of 600).
 
This is what is known as The Internet. Welcome to it.

Welcome to the forums by the way. But sorry to say you can't really control what happens on The Internet.
 
Well, I don't really feel that it is completely an internet problem. The connection worked flawlessly three week ago, when I was last home, but it doesn't now. Also, this has been happening for the last five days, every day.
 
I'd be concerned about the packet loss on the first hop. IIRC, that would be your modem. Can you post your results?
 
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