Internet/LAN issues - solved

brandonb

Diamond Member
Oct 17, 2006
3,731
2
0
Hi all,

I don't have an issue any longer, but I just wanted to report in with some odd problems I've been having with my computer over the last few months. I finally figured out my problem. I am just posting in case someone else runs into these scenarios. This may be some help. This one had me stumped for awhile.

1) Problems started maybe 6-9 months ago. It seemed to happen when I installed Windows 8.1. I was no longer able to access my router webpage. 192.168.1.1. It kept coming up with "internet explorer cannot display the webpage." Everything else/websites worked fine. I thought this was just a bug/problem with Win8.1. After a windows update a few months ago, the problem was solved. So I thought it was a driver/windows bug.

2) Maybe 2-3 months ago. When I was logging into my www.gmail.com account. It would just be super slow. The little progress bar would take about 30 seconds or more to load up. Sometimes just lagging out entirely. I googled this one, and it said Windows 8.1's version of internet explorer caused this (which I was using) and that Google fixed it. I thought maybe the problem resurfaced. So I downloaded Chrome and tried that out. Same problem there. So ok, this is a computer problem, not a browser issue.

3) At this point, my router website started having issues again. 192.168.1.1 started timing out again. So I'm starting to think that I have a virus or that I need to reinstall windows. That something odd is going on.

4) I started noticing after this point that my access to my file server was starting to act wonky. My mapped drive would not respond, it would just "search" forever, or it would report an error about not being able to connect, etc. Never had that issue before. I just ignored it, and assumed it was related to the issues I'm having above, and it's just Windows 8.1 being a PITA/virus or some setting on my computer is just wonky. Another symptom of the same problem.

5) So this morning I have some free time, and decided to start making some backups of steam games, etc on my fileserver with the idea to just revert back to Windows 7. At this point I'm not able to use my file server due to the errors above. I can connect sometimes, but things would eventually just error out and I was pretty much SOL.

6) I decided to remote desktop into my fileserver and try to delete there. That is not Win 8, so I can bypass this Win8.1 issues. Things were erroring out within my Remote Desktop session. So now I'm really stumped, because I'm having issues there. My session would not drop, but I'd delete directories, and they'd stay visible on the screen after deletion. I'd hit refresh (F5) and they'd still be displayed. So I'd try deleting again and it would give me an error dialog about how it doesn't exist. Now I'm scratching my head because I have 2 computers acting up.

7) So I decide to update my network card drivers on my Win 8.1 machine since I seem to have all sorts of issues which originate there, and might be causing some wonky behavior on my fileserver. So I upgrade my drivers. Reboot, all that nonsense. The issues persist. So I try to revert back to older drivers, newer drivers, drivers from Microsoft, drivers from Realtek, whatever... This is not working.

8) So I googled about these scenarios with the Realtek driver. It says it could be related to the connection link to my switch on my Ethernet cord might be stuck in 10mbps. So I pull out my switch and check. Sure enough. The switch is saying I'm running at 10mbps. The websites says to power off the computer, unplug from the wall, that the network adapter might be in a bad state. It has to stay powered off for 15 minutes. People are saying that fixes the problem. Nope, it did not work.

9) I started unplugging my cables using new jacks, all report 10mbps. Unplug and reboot all switches/routers, etc. No help.

10) I decided just to swap network cables. Problem solved. All issues are gone. Gmail works. Router webpage works. Fileserver works.

Seriously! 6 months of pain all due to a faulty network cable. What I don't understand. Why did other websites work like www.anandtech.com, or www.cnn.com, but www.gmail.com and 192.168.1.1 stop working? Online games = 50 ping (that's normal for me in this house) with no drops. I don't get it. It worked mostly, but very selective with what it would fail with.

(I hope I'm not back with new symptoms later)
 

VirtualLarry

No Lifer
Aug 25, 2001
56,587
10,227
126
That's not an AMD APU system, is it? Do you have "AppEx Accellerator" installed in the network modules / services for your NIC?
 

brandonb

Diamond Member
Oct 17, 2006
3,731
2
0
No, it's the machine in my sig (and if you have those off). It would be an Ivy Bridge.

AppEx is not installed (AFAIK).
 

inachu

Platinum Member
Aug 22, 2014
2,387
2
41
This is why many techs in the industry get angry at people who bend wires in every shape possible known to mankind when the more you bend wires=the more you shorten its lifespan. You have some people who treat cat5 as if it was a rope and bend it so tight then super wrap the wires as a way to manage extra wiring which is a very very ad idea and leads to slower internet speeds down the road.

So if you have long wire then just cut them short and use wire wrap ties or the velcro kind.
 

inachu

Platinum Member
Aug 22, 2014
2,387
2
41
Should also add since you found it in your wires then for history sake just want to say I have seen switch ports slowly go very bad as well and acted the same way.