- Sep 20, 2007
- 17,504
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I just got DSL installed at my place. Works great when it works but it keeps cutting out, about once per day. Usually overnight, sometimes at random.
The company sent me this modem/router, a Thompson Speedtouch 585V6. It has a four port router on the back of it. I've got it hooked up to my main router and VOIP box. When the internet goes down, the phone still works (or at least I get a dial tone) but I can't connect to outside servers. So this tells me it's a setting in the modem. Then again I haven't tried to make outside calls when it goes down. Any ideas what's going on here? I'm not too knowledgeable networking.
The ISP is an independent reseller but they use Bell Canada's system.
The company sent me this modem/router, a Thompson Speedtouch 585V6. It has a four port router on the back of it. I've got it hooked up to my main router and VOIP box. When the internet goes down, the phone still works (or at least I get a dial tone) but I can't connect to outside servers. So this tells me it's a setting in the modem. Then again I haven't tried to make outside calls when it goes down. Any ideas what's going on here? I'm not too knowledgeable networking.
The ISP is an independent reseller but they use Bell Canada's system.