internet connection up and down

[wowsvet]

I’m loyal WOWWAY customer for more an decade .About 4years ego I had problem with internet connection up and down. I call WOWWAY support, explained myself, next day it was a technician in my house, check inside and outside, and find the problem. From outside box cable connected into my house, this outside box have a water/corrosion contact damage, and technician, just simple reconnect my hose to another outside cable box. Problem solved.
Now, about 2-3 month I’m constantly facing the same problem, I’m keep calling to support, they keep sending technician to check everything inside my house-everything fine, and technician keep ordering another outside technicians (only outside technicians could touché outside cable box) I have no idea if outside technician even show up. But this problem still exists.
Anybody, any idea, how to solved this problem?
Indubitable YOURS

 

[UsandThem]

Now, about 2-3 month I’m constantly facing the same problem, I’m keep calling to support, they keep sending technician to check everything inside my house-everything fine, and technician keep ordering another outside technicians (only outside technicians could touché outside cable box) I have no idea if outside technician even show up. But this problem still exists.
Anybody, any idea, how to solved this problem?
Indubitable YOURS

It sounds like you need to contact them for help on this, or switch to a different provider. I'm not how people are going to be help you with your problem over the internet, when you're not even sure if the company sent someone out to check things outside of your house.

 

[wowsvet]

thank you, see I'm contacting with them and still show my loyalty , but thank you, I'm goanna consider as possibilities to another provider