internet connection trouble

[kneginja]

hi,

a computer on the network doesn't display web pages. there is also a message that says " response timed out". email is not a problem though.
how do i fix this?

many thanks,

kneginja + co worker suffer withdrawal

 

[Whatisthat]

You might want to check your connection and if that dosen't work chech with ISP. Hope this works🙂

If you dont succedyou run the risk of failure-Dan Quale

 

[merk]

When you send email, are you sending email to a server outside your network? or is it to a server thats internal on your network?

If its internal, then whoever set up your network probably blocked you from accessing the outside world. You'd probably have to speak to whoever your network admin is to fix that.

If your email server is external to your network, then you'll probably still have to speak to your network admin ... in this case they are probably blocking a specific port, port 80.

If this is at work, its possible they block port 80 to prevent people from spending time reading webpages instead of working.

 

[kneginja]

hi

thanks for that.
the email for outside world is coming in fine and the administrator is away. i don't think they would want to block it as internet acces is necessary to get the job done.
also i have a message ' response timed out' what does this mean?
i tried running ispfix but no joy.
what can i do?

kneginja