Intermittent BSOD, High CPU usage but no programs

cscs

Member
Jul 10, 2004
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Hello,

My computer has been acting quite erratically as of late. I'm hoping some of you kind souls would take a few minutes to read my tale and offer any suggestions on what I could try next.

Background
It all started the other day when my computer just went black and restarted. Being an XP user I didn't think _too_ much of it... until it happened again a few minutes later. The next morning it kept happening and happening again. At one point it was in a loop -- the instant it got past the welcome screen, it would show my desktop for a second before it would restart again, got to the desktop and restarted again, ad infinitum. Then I disabled the option to restart XP upon failure (in safe mode of course) and started tracking the STOP/BSOD errors I was getting.

In the course of one day there were at least 3 different BSOD errors that I got, one had to do with stream.sys and a WDM error, then seemingly out of nowhere the error changed to an IRQL error, then a few others I can't recall. Each time I got a BSOD I would immediately google the error on my laptop. The solutions for each error provided on tech sites varied wildly and nobody ever seemed to have an actual working solution, in that lovely way that people ask questions and then don't come back to indicate how the problem was eventually fixed.

By the end of day the BSOD's had mostly stopped but a new problem had set in -- very high CPU usage even though there were no programs open. I'm talking about 30% with no apps open and the instant I clicked the mouse anywhere or tried to open anything the CPU usage shot up to 99-100% and stayed there. The odd thing is that I haven't installed any hardware or software recently prior to these problems.

The basics of what I'm using
- Home built
- Abit IS7 mobo
- XP Pro SP2
- Pentium 3GHz with 1GB RAM
- MS Mouse/keyboard (both usb)
- Nvidia 6600 GT with dual dvi input (for two dell 2001fp lcd's)

What I've tried so far
- Checked the HD cable connection to both the drive and mobo.
- Checked that all the heatsinks were seated and working.
- Memtested -- both sticks were fine.
- Ran verifier.exe, which initially gave me a stream.sys BSOD on startup, then it mysteriously stopped, perhaps when I uninstalled/removed a TV capture card? Verifier is still running upon startup, no more startup BSOD's.
- Uninstalled graphics card in safe mode, reinstalled it, no difference.
- Virus check (AVG free), spyware/malware/adware check (SmitFraudFix, AdAware, Spybot SD)
- Checked _all_ processes, both in task manager and via the downloadable Windows process checker that shows you what each process belongs to, etc. I forget the name of it. Neither yielded any surprising results -- nothing is actually taking up all this CPU usage, but task manager says at the bottom that it is (ie, the final #).

Out of ideas
I cannot for the life of me figure out where the high CPU usage is coming from. I imagine the random STOP/BSOD's are somehow connected?

The one interesting possible lead is that when I'm in safe mode, I don't have the high CPU usage problem. I thought it may be a graphics driver issue but I ruled that out. I don't quite know how to follow this up.

I feel like my only option at this point is back everything up and do a fresh install. But quite frankly at 99-100% cpu usage it's a bit difficult to back things up. Furthermore, I've read reports of other users having similar BSOD's and some people have gotten the errors on brand new systems/installations! So the option of a fresh install doesn't give me much confidence.

Prior to doing that is there you might suggest that I could / should try?

Thanks for your time and any help/ideas you can provide
 

cscs

Member
Jul 10, 2004
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When I sort by CPU, here are the top 2:

System Idle - 99
taskmgr - 2-4

everything else is 2, yet CPU usage hovers at 25-30%.

Strange, no?
 

stash

Diamond Member
Jun 22, 2000
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Originally posted by: cscs
When I sort by CPU, here are the top 2:

System Idle - 99
taskmgr - 2-4

everything else is 2, yet CPU usage hovers at 25-30%.

Strange, no?
Do you have the show processes from all users box checked?
 

cscs

Member
Jul 10, 2004
35
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Yes I am looking at all processes from all users.

After using the Windows debugger, I saw that my external USB soundcard caused the last crash. I watched the CPU usage as I unplugged the USB cable and it went from 30 (no other progs were open) to 1. However, upon reboot, things aren't really much better. The system still chugs abnormally (that is, before all these BSOD's). Unplugging the card didn't help the overall problem in the long run.

Doing any kind of system task quickly sends my CPU usage skyrocketing to 50, 70, 90+%.
 

stash

Diamond Member
Jun 22, 2000
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Have you tried using process explorer to see what process is using up that much CPU? I don't know why it wouldn't show up in taskmgr, but process explorer should definitely show it. My guess is that it's lsass, system or one of the svchost processes.
 

cscs

Member
Jul 10, 2004
35
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Thanks for your reply stash.

I've tried using PE, but it isn't proving very useful. The problem is that running ANY program will yield a heavy spike in CPU usage. I can open an instance of explorer.exe and usage goes from 1-70% in an instant, and then back down to 2%. If I click a link in Firefox usage goes to 50% and then back down. Not to mention when I open firefox for the first time it takes a good 10 seconds (it used to take 2-3 before these crashes).

The only thing PE shows is System Idle - 98+, services.exe - 1, procexp.exe - 1. Even when I've got a few instances of explorer.exe and firefox open (the ones that caused the temporary spike).

Thanks for your time and help
 

Chadder007

Diamond Member
Oct 10, 1999
7,560
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Do you have Hyperthreading enabled on your Processor? Try turning that off. It caused mine to peg out and do strange things when turned on with an early P4 that had it.