Just a couple of points for you to check w/your security company/video company:
Is the phone line secure? I'm not talking about the line monitoring stuff that's built into the software of the security system. Something like conduent with hardware tampers. Or better yet, totally buried and inaccessable.
Will the dvr be in a locked box, well hidden and bolted down? The 1st thing a perp is going to do is steal the recording device.
As far as technology goes, well, that's just needed because everybody else has it and in order to survive in this business you have to keep up w/the Jones. I can secure an area with a handful of relays and some old equipment laying around my garage. But, gotta keep up w/the Jones, so we use leading edge stuff. Our main system is based on the Elk M1 control, Crow motions, properly positioned glass detection, high quality, hidden, door switches, voice recordable siren drivers, etc. A lot of overpriced, over designed stuff, but that's what the customer wants, and pays for. Puts bread on the table.
As far as video goes, well, same thing, high quality cameras and housings. If you're close in, like a cash drawer or a full face picture then those chip cameras that come in those domes are ok, but otherwise, a full size camera with a 3 - 12mm zoom lens will give you better pictures. And after all, that's what it's all about, pictures. We're still using vcr, but that's because there's annual maintenance contracts that go with them, plus my associate has to be dragged, kicking and screaming into the 21st century. That's what I'm doing now, w/the dvr capture cards.
For now, what I want to build is only for a few select, high dollar, techie type customers. I've got a doctor that I've installed an infared, nitrogen filled, camera on his back door, waiting for recording equipment. I talked him out of the vcr and we're going to go with the crowjet or a capture card on a computer. Just for fun.
I've got another customer that we added coax, etc to his prewire, for future video. This guy is very paranoid (overlapping pir zones and such). We can slap in a dvr, etc., but I'd like to get into the computer part of it, so I figure if I can get someone else to pay the freight, well.......................
Bottom line, using an existing computer, I figure I should be able to add this and have something inexpensive to offer the lower end customers (that already have cameras in place):
-4 channel video capture card w/software: $250 - $300. (prices adjusted based on AT posts).
-160+ gig hdd: $75 - $100.
-oh, yeah, a cheap burner: $50
That's $450 maximum, total. What else would I need? Now I know I can go with a professional grade dvr for under $900, but everybody is doing that, and the mom and pop stores are left out of the loop.