Interesting problem with Trad2

ctk1981

Golden Member
Aug 17, 2001
1,464
1
81
Bought a Thermalright Trad2 from coolerguys.com. Got the package today, got ready to set it up on my 4870 and the big bummer struck. There are no mounting feet/tabs with holes to attatch the base to the GPU. At first I thought maybe there was some sort of plate I needed to install....well there is none that I can see and from the pictures on the website it looks like its simply missing the top half of the base that would include the mounting tabs. Go figure....and I had such high hopes of getting it up and running today.

Trad2 with missing tabs/feet to mount to gpu.
 

Quiksilver

Diamond Member
Jul 3, 2005
4,726
0
71
Time to send it back for a replacement.

...Once again another satisfied customer from ThermalWRONG.
 

ctk1981

Golden Member
Aug 17, 2001
1,464
1
81
I've had good luck with them in the past....I mean every company can make mistakes. BUT...oddly enough, I've attempted to send email messages to the sales address and the tech support after hours address and both bounce back to me. If nothing else I guess coolerguys will probably take care of it. Otherwise I'll have to wait till thursday on my next day off to phone somebody and give the ace chewing.