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Intel RST Error Message

H

hennessy1

Golden Member
I have 4 1TB WD Black drives in a raid 0+1 array on a ICH10R controller. These black drives do not have the TLER enabled. Upon logging into my account I receive this message form the RST service. "Data on one or more volumes is protected from a disk failure"

I have never seen that message before. I also recently updated the RST to the latest version. I have ran WD's Diagnostic tests on all of the drives and all come out with no errors. I look at each drive through the RAID manager and all say normal. Does this message indicate an error has occurred or just telling me that there is redundancy in the array?
 
Because you don't have Time Limiting Error Recovery enabled, your disks can try to recover an error for up to 2 minutes. Your RAID controller will boot the drive from the array after about 7 seconds if it doesn't respond.

There is nothing wrong with the disk. Just hit Ctrl I to enter the RST in BIOS, and remove the "failed" drive from the array. This will cause the drive to immediately be available to add back to the array. Add it back, save, and continue to your OS.

Check that your drives aren't too close together with no air circulation. If the drives are running too hot, they will throw that fault more than cool running drives.

It's not possible to change the TLER setting on drives newer than late 2009.
 
Because these drives are in a raid 0+1 array and don't use distributed redundancy I don't believe TLER to be a factor.

If it were me, I'd go back to the earlier RST version.
 
hennessy1 said:
"Data on one or more volumes is protected from a disk failure
Click to expand...

You know what? Completely disregard my last response. I had a brain fart, and misread your message.

That is a normal message, and can be turned off. It basically just says everything is running normally.

Right click on the notification icon, and uncheck "Show Storage System Information."
 
Last edited:
Thank you for the fast reply. I will do that. I was nervous because I had not seen that message in the few months the system had been running.
 
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