We appreciate the feedback we are getting in early reviews of our Arc software stack. And it has been bumpy. We have received frank feedback from press during recent reviews, and we have taken it to heart. For example, we filed 43 issues with our engineering team from a review of the A380 by Gamers Nexus. We had corrected 4 of those issues by the end of July. Since then, we corrected 21 UI issues in
our driver release on August 19th, and it also includes Day0 support for Saints Row, Madden NFL 23, fixes for Stray and Horizon Zero Dawn crashes, Marvel’s Spider-Man performance fix, and fixes on SmoothSync corruptions. We are taking similar approaches with reports from other press reviews.
We are continuing to learn what it will take for us to be successful. Some of the issues were related to our installer and how it downloaded unique components after initial installation. This allows us to have a smaller initial download to get users started quicker. But unexpected failures are causing that process to be unreliable, and later this year we will be moving to a combined package that is downloaded and installed all at once. No more installer issues.