Gutcheck2009
Member
Originally posted by: ElderTech
As for my reason to question whether or not Newegg is "price gouging", it was more to gauge the sentiments of this forum readership in these difficult economic times than to advocate any specific response to them. From my extensive business background, I'm not naive about product pricing during times of shortages. I even lived throught the oil embargo and price controls of the early '70s while in the petroleum industry. Sure there's the concepts of "what the market will bear" and "caveat emptor". But the issue of customer trust is one that is far more important to the survival of a business these days, particularly in the consumer electronics arena where it's so easy to move to a different source online.
And that's where Newegg surprised me with this pricing strategy, and perhaps it will cause them to suffer some measurable negative consequences from it. Personally, rather than purchase from them, I'll seach elsewhere for my needs/wants in the future, and only buy from them if I can't obtain the product elsewhere and/or for a reasonable price. The lack of easy phone contact has always been one of my gripes, and with the excellent phone contact response I've received from other highly rated online retailers like MWave, it's becoming a real factor of differentiation as well.
Exactly my friend. I think (and what I believe to be the point of this thread) is that I always trusted newegg to have the best, or almost best prices. Not any more. And for the first time in a long time I bought from somewhere else. My drvie came and is installed from mwave. I paid 249 and am happy.