Intel D865GBF - Blown Caps

snowdogg187

Golden Member
Nov 1, 2000
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I'm having some heating/performance issues and many caps are leaking.

I have a friend that has the same exact thing happening. Just want to see if many others have had this issue and how bad the Intel RMA process was.

Thansk
 

John

Moderator Emeritus<br>Elite Member
Oct 9, 1999
33,944
2
81
Intel has a really nice RMA service, and I've had to RMA a few boards for blown caps. Since I am a registered product dealer I get 1-2 day replacement service w/ free cross ship. In fact they also send a prepaid label to return the defective product. :)
 

eplebnista

Lifer
Dec 3, 2001
24,123
36
91
Originally posted by: John
Intel has a really nice RMA service, and I've had to RMA a few boards for blown caps. Since I am a registered product dealer I get 1-2 day replacement service w/ free cross ship. In fact they also send a prepaid label to return the defective product. :)

:cool:
 
Nov 11, 2004
10,855
0
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1. Unsolder old caps
2. Solder in new caps
3. Test board
4. Install in system if it passes the test
5. ???
6. Profit!
 

Viperoni

Lifer
Jan 4, 2000
11,084
1
71
My friend has a D856PERL with the same problem. I recently fixed a D845GVSRL by desoldering a row of 6 820uf caps and replacing them with a 2200ud and a 3300uf capacitor, worked fine (tested with memtest's bit fade test and by installing XP and general use)
 

IEC

Elite Member
Super Moderator
Jun 10, 2004
14,597
6,075
136
Originally posted by: John
Intel has a really nice RMA service, and I've had to RMA a few boards for blown caps. Since I am a registered product dealer I get 1-2 day replacement service w/ free cross ship. In fact they also send a prepaid label to return the defective product. :)

Wow, that's some NICE service. :(
 

snowdogg187

Golden Member
Nov 1, 2000
1,400
0
76
Originally posted by: John
Intel has a really nice RMA service, and I've had to RMA a few boards for blown caps. Since I am a registered product dealer I get 1-2 day replacement service w/ free cross ship. In fact they also send a prepaid label to return the defective product. :)

That is awesome John, I imagine they will make me pull the board and send it in to not have a good pc to use while I wait.

I wish they let me give them a cc and send it out but we will see. On their site I have not seen anything about support, just a pay line and an email address.

I'll give a shot at the email addy but I am NOT replacing caps on a warrantied mobo. It is downright pathetic that after all the cap issues of about '01 that Intel is having another one. I seriously have about 8 leaking caps on my board.
 

snowdogg187

Golden Member
Nov 1, 2000
1,400
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Thanks for the help guys, I just emailed Intel support to escalate, I'll let you know how it goes.
 

tcsenter

Lifer
Sep 7, 2001
18,893
546
126
Originally posted by: The Pentium Guy
I always thought Intel made "Stable, reliable" boards.
Because making 'stable, reliable motherboards' means zero defect rate? Then, apparently, no company makes 'stable, reliable' motherboards.
 

The Pentium Guy

Diamond Member
Jan 15, 2005
4,327
1
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Originally posted by: tcsenter
Originally posted by: The Pentium Guy
I always thought Intel made "Stable, reliable" boards.
Because making 'stable, reliable motherboards' means zero defect rate? Then, apparently, no company makes 'stable, reliable' motherboards.
:( unfortunately. Just kidding bro.

 

snowdogg187

Golden Member
Nov 1, 2000
1,400
0
76
Still waiting for my replacement mobo. It has been 9 business days and they have had my bad mobo for 5. Sucks.

You guys think those caps could have caused the heating issues? Should I get a non intel CPU cooler and some new arctic silver?

thanks!