Install of latest Adrenaline drivers hit a roadblock - maybe

FeuerFrei

Diamond Member
Mar 30, 2005
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Running Windows 7 64 bit. AMD Settings app notified me that new video drivers were available for download. SO I downloaded. (I've been running 19.4.something)

Sadly, installing driver package Adrenaline 2019 19.5.2 failed with an error just now. Error 1603 - a general error.

https://www.amd.com/en/support/kb/faq/gpu-kb1603

Following steps outlined at the link above, I attempted running DISM at an elevated command prompt. BUUUUT, DISM couldn't process the command line option /RestoreHealth. :(

Probably because that option isn't available for Windows 7. :mad:
(see here: https://answers.microsoft.com/en-us...up-image/33be783f-6e3f-408b-9d0c-901cd19c14ea)

I ran SFC /Scannow and everything checked out, no disk integrity issues to fix. :)


Looking at the log file created by the Adrenaline installer ... the install process failed on the AMD Settings app installation. The other packages installed fine - Control Center, Visual C++, Display Driver, HDMI Audio driver.
( The AMD Settings app doesn't seem too system critical, IMO. )

At this point. What do I do?
(see log file below)

Do I revert to the latest Windows Restore Point? Run DISM with different command parameters? Avoid any reboots?
 
Last edited:

FeuerFrei

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Mar 30, 2005
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See the log created by Adrenaline installer

Install Manager
Installation Report
06/08/19 10:24:51

Hardware information

Name - AMD Radeon(TM) RX 560 Series
Manufacturer - Advanced Micro Devices, Inc.
Device ID - 0x67ef
Vendor ID - 0x1002
Class Code - 0x030000
Revision ID - 0xcf
Subsystem ID - 0x956d
Subsystem vendor ID - 0x1682
Other hardware

Existing packages
AMD Display Driver
VulkanRT
AMD HDMI Audio Driver
AMD Settings
AMD Control Center
AMD Settings Branding


Packages for install

AMD Settings
Final Status: Fail
Version of Item:2 019.0522.0921.16852
Size :150 Mbytes

AMD Control Center
Final Status: Success
Version of Item: 2019.0522.0921.16852
Size: 150 Mbytes

Microsoft Visual C++ 2017 Redistributable (x64)
Final Status: Success
Version of Item: 14.14.26429.0
Size: 9 Mbytes

AMD Display Driver
Final Status: Success
Version of Item: 26.20.11015.5009
Size: 90 Mbytes

AMD HDMI Audio Driver
Final Status: Success
Version of Item: 7.12.0.7731
Size:1 Mbytes

AMD Settings Branding
Final Status: Success
Version of Item:1 .00.0001
Size: 1 Mbytes


Other detected devices

Manufacturer - Advanced Micro Devices, Inc.
Device ID - 0xaae0
Vendor ID - 0x1002
Class Code - 0x040300
Revision ID - 0x00
Subsystem ID - 0xaae0
Subsystem vendor ID - 0x1682


Error messages
Package Manager Install Package Failure!
I
 
Last edited:

FeuerFrei

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What happens if I click "Restart Now"? PC reboots, new driver finishes installing? Or not.

amddriverfail.jpg
 

FeuerFrei

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Tried DISM without /RestoreHealth.
Error 87 again. But this time a generic complaint about command line options - didn't complain about any specific parameter. Previously it complained about "RestoreHealth" specifically.
 

VirtualLarry

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Aug 25, 2001
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I've had something similar happen in the past. I uninstalled ALL AMD software off of the rig, and started more-or-less fresh, chipset, video, etc., until I found one that installed. Some installer packages just have issues.

It can also have something to do with WHICH Windows Update(s) for Win7 64-bit that you have installed, especially the cryptography-related and certificate-related updates. If AMD signed their install packages with updated signatures, and you don't have those updates and certs installed on your system, then they may not install correctly.
 
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FeuerFrei

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Out of curiousity I ran DISM /online /Cleanup-Image /scanhealth. It repaired a good number of registry entries - FWIW.

Summary:
Seconds executed: 767
Found 195 errors
Fixed 177 errors
CSI Unexpected Failure Total count: 8
CSI C Mark Deployment Missing Total count: 2
CSI F Mark Bad Type Total count: 90
Fixed: CSI F Mark Bad Type. Total count: 90
CSI F Mark Missing Total count: 87
Fixed: CSI F Mark Missing. Total count: 87
CSI Missing Winning Component Key Total count: 8

I'm thinking the "/Cleanup-Image" parameter expects one of three sub-parameters, otherwise it won't function.

Not sure where this scan+repair job gets me, but hey.
 

FeuerFrei

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Mar 30, 2005
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How about I just re-run the Adrenaline installer and only select the "AMD Settings" component for install?