Information needed

[kujija]

Hi guys
I have a serious problem with my sound.I am using ASUS M2NMX Mobo and amd 3200+ cpu.It happened yesterday, i was watching a movie when suddenly the sound got distorted and went silent.I restarted my pc but still there is no sound.I uninstalled the sound driver(soundmax driver) and when i tried to reinstall it i get this error(the pic) and cant install the driver .I tried installing realtek driver still there is no sound .Any help or advice would be greatly appreciated
Picture
picture 1

 

[Harvey]

Are there any yellow question marks or exclamation points in your Device Manager?

You may want to contact Asus' tech support. If your board is still under warranty, they may RMA it at no charge.

Another thing that may help is Unknown Device Identifier. I just found out about it, and I haven't had a chance to test it, yet, but it may help you confirm that your onboard sound chip is working.

I found it while searching Google for M2NMX soundmax driver recognize hardware. You may want to check some of the other links for more answers.

Good luck.

 

[kujija]

Thnx
Nope i dont see any yellow marks or exclamation

btw i downloaded the identifier but i have no idea how to use it (pic) . I didnt find "sound chip" option
picture

 

[kujija]

Thnx bro

 

[Harvey]

Sounds like you're back to contacting Asus' tech support. I tried.

 

[kujija]

yep looks like m gonna have to claim warranty for the second time