incredimail

[tad214]

hey guys,
when i try to open my incredimail, i get this error:

INCMAIL caused an invalid page fault in
module IMSUPP.DLL at 0167:0169a3ba.
Registers:
EAX=00000000 CS=0167 EIP=0169a3ba EFLGS=00010246
EBX=ffffffff SS=016f ESP=0073eb00 EBP=0073ec0c
ECX=00863e80 DS=016f ESI=00863e80 FS=4747
EDX=0073eb10 ES=016f EDI=0073eb94 GS=0000
Bytes at CS:EIP:
8b 08 50 ff 51 20 8b f8 85 ff 7c 26 8b 44 24 08
Stack dump:
00000000 0073eb10 0073eb94 00863e80 00000000 0169915b 00863e80 0073ed68 01699030 0169a5b0 00863e80 00000000 00000000 000000c8 00000008 00000000

could someone tell me what could have caused? and how to fix it?
i don't want to have to uninstall it, because i will lose all my stationary that i have collected up. looks like i'm going to have to go a little bit deeper in the files system to manually fix it, i'm just not sure where to go.could someone give me a little help here? thanks in advance for the help. DALE

p.s. this problem, among others, started when i installed the following files to go with bible pro software.
Microsoft Universal Data Access 'MDAC'
thanks again

 

[T3C]

There are LOTS of problems with incredimail. What I have seen the most is what you just described, It works for a while then just "craps" out on you. The only way that I have been able to resolve this issue is to uninstall it and reinstall it. "I know thats not what you wanted to hear". I would also suggest moving to Outlook Express.


-TechITguy

 

[compudog]

My wife has a similiar problem, but her IncrediMail works more often than not. Sometimes it just crashes with the error you described. The last time I worked on it, I exported her mail (backup to another computer) and copied the stationary directory, uninstalled and then reinstalled. Imported the backups and copied back over the stationary. It worked fine for a while, but started crapping out again. Not sure what is causing the failure. It didn't do it at all with Win98 (worked fine all the time) but works funky with Win2K.

 

[mechBgon]

*ahem* IncrediMail is adware/spyware. It should come as no surprise that it causes problems.

 

[tad214]

greetings all,
i would like to let everyone know, that i have gotton rid of incredimail, and went back to outlook 6. it isjust to much of a headache for me. it runs great for a while, then all of a sudden, it crashes and you can't do anything with it. so, thanks for the help and replies. i will just stick with outlook. have a good night, and may GOD bless you.