Here's a link to the article. I can't stand this guy reading it to me badly.
It might seem odd to you, but it makes perfect sense for us in this city. Everything you considered a product, has now become a service.
www.weforum.org
Personally, I don't think that we're going to make THAT much progress in the next 10 years. At some point, most of us will be using self-driving car services and having appliance rentals quickly sent to us by drone delivery, but that's probably more of a 2050 thing instead of a 2040 thing.
I also think that the "AI is gonna take over my job" fears are a joke as well. Trust me, I work in IT... the AI isn't smart enough to make even basic decisions correctly and consistently yet. Don't believe me? Try having an intelligent conversation with your Alexa or Google Home device. If it can't find a keyword to latch onto, the responses they give are idiotic.
It's also amusing how the author thought that everyone would want to be packed into cities back in 2016. Covid pretty much guaranteed that isn't going to happen for at least another generation. I don't think that people are going to forget how quickly polite society fell apart during the lockdown, and protests and riots sprung up everywhere.