imac 27

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dclive

Elite Member
Oct 23, 2003
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dclive

Elite Member
Oct 23, 2003
5,626
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81
Ars did a story in the last few months about mac defender and supposedly interviewed some geniuses anonymously. they said they were seeing multiple customers per day with the issue

Wow. Multiple people per DAY. :)

Tens of millions of Windows boxes run malware per hour.

Get back to us when you have a real problem to talk about, eh?
 

BarkingGhostar

Diamond Member
Nov 20, 2009
8,410
1,617
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Ok, just spit balling here.

Have you replaced the keyboard and mouse in all this?
For a given iMac? No. I have, on the other hand, gone through three iMac's with Lion on them, which all experienced the same identical issues. Only the unit with Snow Leopard didn't experience this issue.

But, its not really an issue as I've trained the monkeys in this household to not power on anything before the login screen and all is fine in that manner.
 

TheStu

Moderator<br>Mobile Devices & Gadgets
Moderator
Sep 15, 2004
12,089
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For a given iMac? No. I have, on the other hand, gone through three iMac's with Lion on them, which all experienced the same identical issues. Only the unit with Snow Leopard didn't experience this issue.

But, its not really an issue as I've trained the monkeys in this household to not power on anything before the login screen and all is fine in that manner.

What I am asking is, when you get the replacement iMacs, is it just the machine, or does it include new keyboards and mice? If it is just the machine, and you are still using the same k&m this whole time...
 

Dug

Diamond Member
Jun 6, 2000
3,469
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Today I went back to the Apple store and purchased iMac #3, unboxed it in the store and started the setup. Unfortunately, this unit was on Snow Leopard, but I made the observation that SL did not have these problems. Unfortunately, the store technicians and I could not get SL to update at all.

Enter the store manager, he swaps out the unit for iMac #4, which was on Lion, and I demonstrate for him the issues I've experienced on units #1 and #2. He's floored. I disabled the Bluetooth Discoverable option, but that did not resolve the issue.

What one simply needs to do is NOT follow the iMac manual, which instructs users to power-On the KBM before powering the iMac on. Simply doing nothing until the iMac reached the login screen is sufficient to garner a normal cold boot sequence without any of the problems. :biggrin:

So, I took unit #4 home. I will test for stability over the next week and insure the only thing I need to continue to do is not power the KBM on before the login screen appears (unless I need to interrupt the boot sequence for things like the Recovery HD, etc.).

So, what happens to units #1, #2 and #3?


I'd question why they pulled out a Snow Leopard Mac or where it came from. Then I would question why they couldn't update it. It's as easy as plugging in a USB stick. (Is that what they tried to do?)