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I'm subscribed at Dell.com but I never get emails

Muse

Muse

Lifer
What's up with this? I'm subscribed to get email updates from them which I guess include coupons but I NEVER get any emails from them. I've bought several items from them both as a Home/Home Office customer and SB customer. I've subscribed but get nothing. I guess it's possible that my spam software is blocking them but I looked and don't see them on my blacklist. Can someone post me their return address? Do emails from them come from ____@dell.com?
 
yes the same thing happens to me and i don't have any filters. i emailed support and they kept on giving me instructions on how to subscribe even though i already was. then they told me to email some other dept and i did but they never responded. :| :| :| die.
 
Originally posted by: Soybomb
Yeah mine were getting bounced as spam so I whitelisted @dell.com
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Yeah, I tried to do this in Mailwasher but when I test the filter ( *@dell.com ) it says "the email address to test the wildcard against is not well formed"

I was adding *@dell.com to my friends list.
 
Originally posted by: gopunk
yes the same thing happens to me and i don't have any filters. i emailed support and they kept on giving me instructions on how to subscribe even though i already was. then they told me to email some other dept and i did but they never responded. :| :| :| die.
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I spent around 15 -20 minutes today trying to get a human at one of their 800 numbers. At one point it said I was going to be connected to the next available agent, but it evidently _forgot_ and it started routing me with questions again. Finally gave up when it said something like "our latin and ___ connection service is not operating at this time... please call back during normal business hours." Obviously a screwup in thier labyrinthine voice call handling system. I wasn't going to call back a 3rd time and attempt a navigation to a human. I decided to try them on Monday.
 
Originally posted by: coldcut
Maybe you have to buy something?
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I bought from them a few times and I'm subscribed to receive email newsletters but I never get any. I'll call them tomorrow. I'm sure if I'm persistent I can work it out. "Persistence and Determination ALONE are invincible." - Hunter S. Thompson, Fear and Loathing on the Campaign Trail '72
 
Originally posted by: coldcut
Maybe you have to buy something?
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Pretty stupid marketing plan on their part -- I was toying with being lazy and having someone else build my next rig so I gave Dell Home my email address about 6 weeks ago. So far I've received the confirmation email from them and nothing else.

You're doing a pitiful job of trying to entice me to get a Dell, dudes!
 
Originally posted by: DaveSimmons
Originally posted by: coldcut
Maybe you have to buy something?
Click to expand...
Pretty stupid marketing plan on their part -- I was toying with being lazy and having someone else build my next rig so I gave Dell Home my email address about 6 weeks ago. So far I've received the confirmation email from them and nothing else.

You're doing a pitiful job of trying to entice me to get a Dell, dudes!
Click to expand...
Call 'em. Dell's probably the best of the big online sites to order a rig from. Tech support is a notch or two higher than the others and they really carved out the space on the Internet. Made Michael Dell a billionaire.

 
Originally posted by: Muse
Originally posted by: DaveSimmons
Pretty stupid marketing plan on their part -- I was toying with being lazy and having someone else build my next rig so I gave Dell Home my email address about 6 weeks ago. So far I've received the confirmation email from them and nothing else.

You're doing a pitiful job of trying to entice me to get a Dell, dudes!
Click to expand...
Call 'em. Dell's probably the best of the big online sites to order a rig from. Tech support is a notch or two higher than the others and they really carved out the space on the Internet. Made Michael Dell a billionaire.
Click to expand...
Nah, I'll almost certainly just build it myself again like I've been doing since the i386 days. I've only bought one prebuilt in the last decade, a Micron P133 back in '95 when Micron was a cutting edge PC company.

I'm also annoyed at Dell for not offering dual-format or "-" DVD burners in their machines, just "+". But it still was tempting to have someone else worry about P4 mobo memory compatibility and do the assembly for me.
 
Originally posted by: DaveSimmons
Originally posted by: Muse
Originally posted by: DaveSimmons
Pretty stupid marketing plan on their part -- I was toying with being lazy and having someone else build my next rig so I gave Dell Home my email address about 6 weeks ago. So far I've received the confirmation email from them and nothing else.

You're doing a pitiful job of trying to entice me to get a Dell, dudes!
Click to expand...
Call 'em. Dell's probably the best of the big online sites to order a rig from. Tech support is a notch or two higher than the others and they really carved out the space on the Internet. Made Michael Dell a billionaire.
Click to expand...
Nah, I'll almost certainly just build it myself again like I've been doing since the i386 days. I've only bought one prebuilt in the last decade, a Micron P133 back in '95 when Micron was a cutting edge PC company.

I'm also annoyed at Dell for not offering dual-format or "-" DVD burners in their machines, just "+". But it still was tempting to have someone else worry about P4 mobo memory compatibility and do the assembly for me.
Click to expand...

I'm with you. I've built all my own machines. I did seriously contemplate getting a put-together box a couple years ago but wound up buying all the components here and there and assembling myself again. I helped my brother get a Dell a month or two ago, though. They're happy with it.
 
Originally posted by: coldcut
So far I've gotten few coupons.
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In the Hot Deals forum I've seen a lot of discussion of buying at Dell.com and much mention of coupons, 10%, 15% discounts, stackable coupons. I've never seen a one of these and decided to get to the bottom of it. I WANT MY COUPONS! 😀
 
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