Details:
REGIONAL SUPPORT ANALYST
Saskatchewan Learning requires a skilled and knowledgeable individual to provide technical support for the department?s microcomputers. This position provides first and second line support for the Department?s IT Support Centre. One 2 year term position available.
Candidates must clearly demonstrate in their cover letter or resume where they have acquired the following knowledge and abilities. This information will be used for screening purposes.
You will have knowledge of:
? Current Microsoft operating systems such as Windows XP, Windows 2000 and Windows NT at a working level.
? Current versions of Microsoft Office products such as Microsoft Word, Excel, and Access at a working level. (Office 2003, 2002, 2000, and 97)
? Custom database applications operation and principals at a working level
? Building and repairing computer hardware
? MAN, LAN and WAN principals
You will have the ability to:
? Answer inquiries and provide training regarding microcomputer hardware and various software packages included in Microsoft Office Suite (such as Word, Excel and Access) and email systems( such as Outlook) in a network and standalone environment in a timely manner at a level appropriate to the recipient
? Analyze, troubleshoot, and problem solve situations within short timeframes
? Deal effectively with a broad range of clients in a timely and respectful manner
? Organize and priorize your workload to meet deadlines with continual interruptions and changing priorities to provide quality and timely service
? Work independently and co-operatively as part of a team to achieve common goals.
? Travel as required
Preference will be given to qualified Aboriginal persons or visible minority persons who self-declare in their application. :|
Equal oportunity employment my ass. Why should someone get preference because of race!?!? Isn't that um...RACIST?!? There must be some benefit to this system that I'm just not seeing at the moment...if someone can figure it out please feel free to tell me.
(sorry for the mini rant, the job hunt ain't going to well...)
