A couple months ago a poster here shared his story with Westmont Illinois' Micro center breaking motherboards.
Heres what happend to me:
im really sorry to bring this forum post up, but this SAME EXACT thing happend to me about a week or so ago! AT WESTMONT IL
I bought a motherboard and used the pc for two days, i went to exchagne it as that one didnt have SLI compatibily (125 bucks and no sli?) so i did exchange it. The next motherboard from them, took it home, and realized the guy that was helping me had pushed me into paying more, through 120 bucks for a power supply that id need to handle it. Had to turn around and get a that powersupply. Both were gigabytes.
So after two days of playing with that computer and motherboard very succesfully, i took it out and went to return it. I asked for my money back as at that time, Frys across the street had the Asus brand which had a better bios, and was quite a bit cheaper.
So im there, returning my stuff. And they take the motherboard to the back. 10 minutes later "sorry broken pins". I asked the associate to show me where, in shock, as im INSANLEY careful with this stuff. After all, i had just exchanged my last motherboard for this one.
They bring out an insanley rude technician, and he points out a bent pin and says see, right there. I ask him how pins break, and he shows me sarcastically by violently putting the socket cover on, and ripping it off. I told him i had read a forums post about this same micro center being suspicious with broken pin accusations. He wouldnt make eye contact with me and shrugged me off rudley, and told the associate (very nice young guy) to get the manager. She comes out, states her name, pretty much yells at us. I was very polite, apologized for being a little of kilter and slightly upset. I explain to her that i did not break that one single pin, that im simply asking for my money back, and have had great experiences with their store.
That was the reason i was buying a second computer from them, one-thousand dollars, and five hundred earler the month prior. She said Sorry, we cant do anything about bent pins, gigabyte wont take it, we wont either. I said mam please work with me here, its two hundred dollars i need to replace, i wouldnt try to walk in here with broken pins knowing im going to have a headache.
I then pulled up this forum post, it was the SAME EXACT STORE after all, Westmont Il. She said ummm we dont go off forums posts. I said well this is a pretty good cooincidence, it the same store, and same issue.
she said it was rude i was accusing them of breaking the motherboard.
Why did the motherboard go into the back room??? Why cant they inspect it infront of me?
I thanked her and left the store, and have been without the money to get a new motherboard and use the computer since.
Really disheartening, and the worst part is, i JUST read the OP's post about getting a refund. Hes a lucky guy. I wish i could get some help here
. what do i do?
Heres what happend to me:
im really sorry to bring this forum post up, but this SAME EXACT thing happend to me about a week or so ago! AT WESTMONT IL
I bought a motherboard and used the pc for two days, i went to exchagne it as that one didnt have SLI compatibily (125 bucks and no sli?) so i did exchange it. The next motherboard from them, took it home, and realized the guy that was helping me had pushed me into paying more, through 120 bucks for a power supply that id need to handle it. Had to turn around and get a that powersupply. Both were gigabytes.
So after two days of playing with that computer and motherboard very succesfully, i took it out and went to return it. I asked for my money back as at that time, Frys across the street had the Asus brand which had a better bios, and was quite a bit cheaper.
So im there, returning my stuff. And they take the motherboard to the back. 10 minutes later "sorry broken pins". I asked the associate to show me where, in shock, as im INSANLEY careful with this stuff. After all, i had just exchanged my last motherboard for this one.
They bring out an insanley rude technician, and he points out a bent pin and says see, right there. I ask him how pins break, and he shows me sarcastically by violently putting the socket cover on, and ripping it off. I told him i had read a forums post about this same micro center being suspicious with broken pin accusations. He wouldnt make eye contact with me and shrugged me off rudley, and told the associate (very nice young guy) to get the manager. She comes out, states her name, pretty much yells at us. I was very polite, apologized for being a little of kilter and slightly upset. I explain to her that i did not break that one single pin, that im simply asking for my money back, and have had great experiences with their store.
That was the reason i was buying a second computer from them, one-thousand dollars, and five hundred earler the month prior. She said Sorry, we cant do anything about bent pins, gigabyte wont take it, we wont either. I said mam please work with me here, its two hundred dollars i need to replace, i wouldnt try to walk in here with broken pins knowing im going to have a headache.
I then pulled up this forum post, it was the SAME EXACT STORE after all, Westmont Il. She said ummm we dont go off forums posts. I said well this is a pretty good cooincidence, it the same store, and same issue.
she said it was rude i was accusing them of breaking the motherboard.
Why did the motherboard go into the back room??? Why cant they inspect it infront of me?
I thanked her and left the store, and have been without the money to get a new motherboard and use the computer since.
Really disheartening, and the worst part is, i JUST read the OP's post about getting a refund. Hes a lucky guy. I wish i could get some help here
. what do i do?
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