If your WD MyCloudEX is giving you trouble,

shortylickens

No Lifer
Jul 15, 2003
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pcslookout

Lifer
Mar 18, 2007
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keep in mind you can do a factory reset by holding down the button for 40 whole seconds, then waiting four minutes.

https://community.wd.com/t/resetting-ex2-using-reset-button-is-not-working-need-to-reset/151444/2

I wish the manual had been clear on that. Anyway mine works now.

Also, if you are thinking about purchasing a MyCloudEx, I recommend you look elsewhere. This thing has been very difficult for me. On top of which its really damn slow.

Thank you!