If you do rebates read this. Rebate house defaulting on checks.

Discussion in 'Hot Deals with Free Stuff/Contests' started by allisolm, Nov 17, 2008.

  1. Engineer

    Engineer Elite Member

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    Just a heads up that CPG (Continential Promotions Group) has filed bankruptcy and some checks are bouncing. They go by "www.rebatestatus.com" and act on behalf of many companies listed below for rebate:

    *Denotes additions from this thread that I've added. These were not included in the list from SlickDeals.



    3D FUZION (a subsidiary of BFG, see BFG.)
    ABBOTT LABORATORIES (FREESTYLE METERS)
    ACRONIS SOFTWARE (TRUE IMAGE)
    ACTIVISION
    AD-AWARE
    ADOBE
    ADVANCE AUTO PARTS (Parts America?)
    ANTEC (Click me for rebate information)
    ARCHBROOK LAGUNA (Magellan Refurbished rebate from Pep Boys)
    ATDEC
    AVG (Called CPG - said they will re-issue new checks for AVG. Said do not cash any checks on hand)
    BED BATH & BEYOND
    *BEHR (paints)
    BFG Tech (Click me for rebate information)
    BIC CORPORATION US (Shaver Division)
    BRIDGEVINE
    CANON (Says "Do not cash". http://www.usa.canon.com/consu...important_rebate_info)
    CHECKER / SCHUCK'S / KRAGEN AUTO PARTS
    CITIBANK
    CORE
    COSTCO (Costco email says don't cash at bank, take it to a Costco and they will cash it or issue a new check. If you prefer to receive by mail call 1-866-355-3137)
    DBL DISTRIBUTING LLC (HARMAN KARDON)
    DELORME
    FUJITSU
    *HIS Video cards (11-28-08: HIS is working to take corrective action and will post instructions on its site as soon as we have the proper procedures in place)
    HOME DEPOT (1-800-301-9207 - spoke w/ Tanya (CPG emp) who states "HD is still their customer and 'as of today' their rebate checks are still good." 11-19-08)
    JOE'S SPORTS
    KENSINGTON (Any rebates through Kensington are being fulfilled through them. Status can be verified by calling 866-469-9313.)
    LOGITECH ( Issued checks should be fine to cash/deposit. Newly submitted/pending rebates may be delayed up to a week, but are otherwise fine. Rebates not yet submitted can be submitted to the address on the form or to a new address provided in the link.)
    MOTOROLA (SURFBOARD MODEM)
    MURRAY'S DISCOUNT AUTO PARTS (oil)
    NATURE'S EARTH (cat litter)
    NERO
    NEWEGG (certain products have rebates from newegg directly e.g. Tatung, Rosewill)
    *Nextar
    Panasonic (certain small items, such as Bluetooth Headphones etc, reseller rebates - Showing up in Rebatestatus.com as DBL Distributing LLC)
    PANDA DISTRIBUTION
    PANDIGITAL
    PC TOOLS (Phone: 866-431-5087)
    PING
    PRICEGRABBER (Don't Cash Check. Even older ones you haven't cashed in yet. Will Send out new rebate check directly. Don't send in unclaimed rebate forms yet, they'll provide new address and may extend deadline.)
    ROSEWILL (NewEgg)
    RUSTOLEUM (Menard's July $4 Door Paint Rebate. Contact Rustoleum directly @ 1-800-323-3584)
    SAMSUNG
    SCOTTS LAWN PRODUCTS
    Shell (Rebates on car cleaners, fuel cleaners etc)
    SMITH MICRO SOFTWARE (ANONYMIZER. Sent e-mail to customers: "Please look for updated postings on the SmithMicro website on or about November 21, 2008 for further instruction on where to mail your rebate claim material and how to exchange your check for a new check that you will be able to cash.")
    SPOT (Satellite Beacon)
    TABLETOPS UNLIMITED
    TRENDNET
    WESTINGHOUSE
    XFX
    XM SATELLITE RADIO
    ZEROTHERM (Update: 11/17/08 - Per Zerotherm USA, a new rebate form has been issued (see below). Missing UPC will be rejected but you can write Chris Chon at chris@megavisionsys.com).
    ZYXEL (http://zyxelrebates.com/important_notice_0811.php)

    This is a FYI.

    CPG files for Bankruptcy.

    Edit: Just received this from PriceGrabber...


    From Costco

    From Antec (I received this)...

    This from all pulled from Slickdeals:

     
  2. Engineer

    Engineer Elite Member

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    You're welcome. Also, I'm editing the thread above from time to time to update the list of known manufacturers that deal with CPG. The master list is at Slickdeals.net under their Deal Talk forum.

    Edit: Slickdeals has set up a blog with updated information on this subject.

    Click me.
     
  3. Engineer

    Engineer Elite Member

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    If you have a ZeroTherm rebate (from CPG), here is the response from Chris @ Zerotherm-USA...

    Also...

    Chris' e-mail is chris@megavisionsys.com
     
  4. allisolm

    allisolm Administrator<br>Elite Member
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    If you have received any rebate checks recently from Continental Promotions Group (rebatestatus.com) or have any pending from them, please read the information provided below by Engineer.

    I'm going to delete all the irrelevant posts (I hate rebates, thanks, how can they lose money, etc) so that the relevant ones can be found and read.
     
  5. fleshconsumed

    fleshconsumed Diamond Member

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    This is frigging awesome. I just bought Logitech VX nano mouse from FRYs with $15MIR and was about to mail it today. Now I'll either have to return it to FRYs (not looking forward to that) or wait to see if Logitech will somehow rectify the situation.

    Well, either way thanks for the heads up Engineer, at least I still have a choice to return it or deal with Logitech.
     
  6. Basilisk

    Basilisk Senior member

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    Add the HIS gpu rebates to this list -- specifically, my Radeon 4850. Sigh.

    [This is based on the form's mail address of P.O. Box 52900 Phoenix, AZ 85072]

    Edit: It's now ten days later [Turkeymas] and HIS hasn't bothered to reply to my email inquiry. 'Just noticed their site lists the following: (my emboldening)

    This issue only affects customers who purchased HIS video cards from newegg.com, zipzoomfly.com, amazon.com, ewiz.com, MicroCenter and mwave.com. Please check back on this page regularly for updated information.


    Dear HIS Customer,

    You recently participated in one of our mail-in rebate promotions and your check has been sent to you on behalf of HIS by a third party mail in rebate firm. We have received information that the third party mail in rebate firm that we have contracted to process our rebates is experiencing financial difficulties and your check therefore may bounce even though we have already paid sufficient funds to our contractor.

    We ask you not to deposit any mail-in rebate check dated prior to November 13.

    We are working to take corrective action to get your check to you as soon as possible. We will update you as soon as we have the proper procedures in place how to obtain your rebate.

    In the meantime, please hold onto the check you have received and do not deposit it.

    Should you have any question, please send any inquiry to rebate-na@hightech.com.hk Please accept our apology for this inconvenience and be assured we are working diligently to address the situation.

    Warm regards,
    HIS customer service


    I sympathize with their problems, but it's "amusing" that they encourage you to write, yet haven't bothered responding to my inquiry.


    HIS mail in rebate problem notice.
    HIS page pointing to above as above page may be obsoleted, but not removed, when they post further instructions.

    Edit (12/02):
    I received a reply from HIS this weekend -- after sending them a second email. It didn't improve upon the above information, but at least their CS does reply... sometimes. :)

    Edit (12/16):
    HIS has updated their site (linked above) to provide instructions for those who received checks -- bounced or uncashed. Those of us who submitted everything but never received a check remain in the dark.
     
  7. Captante

    Captante Lifer

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    Just got a $20 rebate from Panda last month & fortunately it cleared just fine ... guess I got lucky!
     
  8. Engineer

    Engineer Elite Member

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    Just received this from Antec (many of you have bought Earthwatts supplies)...

     
  9. Slick5150

    Slick5150 Diamond Member

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    Argh. Just submitted a Zerotherm rebate last week.
     
  10. Engineer

    Engineer Elite Member

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    Here's the new rebate I just received.

    New rebate form (use this one since rebatestatus.com is now in bankruptcy).

    Chris from ZeroTherm USA stated to use the new form. Also stated that if you already filed using the original UPC, to submit the new one and send him the information after you are denied.

    Chris Chon <chris@megavisionsys.com>
     
  11. zettler

    zettler Senior member

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    This sucks! I just cashed my ANTEC and another one last Friday...and I am sure my bank with charge me for them!

    Thanks for the warning but these were my only two outstanding except for my VERIZON ones...
     
  12. scootermaster

    scootermaster Platinum Member

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    Glad I got my $50 from Logitech for that Edge from Amazon.

    Hope this doesn't effect my EVGA and Corsair rebates. Hrmph.
     
  13. AmberClad

    AmberClad Diamond Member

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    Both of the two pending rebates I mentioned earlier are also with Corsair. Afaik, it's a different rebate company.
     
  14. uhohs

    uhohs Diamond Member

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    well crap, i just sent in a $150 canon rebate last week. :|
     
  15. Yellowbeard

    Yellowbeard Golden Member

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    Just to clarify for Corsair, we DO NOT use this rebate house.
     
  16. Pardus

    Pardus Diamond Member

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  17. Zap

    Zap Elite Member

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    Yes, BFG uses CPG. No, BFG isn't trying to rip off consumers. CPG is going out of business, not BFG.

    Official word is that there is no official word. :confused:

    It wasn't as if CPG told anyone, "oh BTW we're going to go out of business next month, so you may want to plan your promotions accordingly."

    All I can say right now is to hang on to your photocopies and if you are still within the 8 week period, please be patient and wait.
     
  18. aba4430

    aba4430 Member

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    1. Is OCZ in the mix too? I have checks from OCZ, Corsair and Patriot to cash. I think Corsair and Patriot use the same house, not this one, but am not sure of OCZ - I will have to dig up my copies etc. to verify. The banks are the same for all three though!

    2. Also have checks from Advance auto parts (just received it on Monday) and Behr. Both banks are the same for these. Advance is on the list, but Behr (paints) is not!

    Thanks for the heads-up.
     
  19. Engineer

    Engineer Elite Member

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    I think OCZ is fine. I'll add Behr to the list.
     
  20. allisolm

    allisolm Administrator<br>Elite Member
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    Did you check to see if you sent the rebate to P.O. Box 52900 (or P.O. Box 52911)
    Phoenix, AZ 85072-2900 and if the site to check for information is rebatestatus.com? Let us know what you find, please. There's no point in alarming anyone if the company is NOT using CPG.


     
  21. Mermaidman

    Mermaidman Diamond Member

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  22. jonnyGURU

    jonnyGURU Moderator <BR> Power Supplies
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    To add to this... If you HAVEN'T mailed in your rebates yet, go back to your retailer's website and see if your CPG rebate has been replaced with a WorldWideRebates rebate form. The date range should be the same as your CPG rebate, so you should be able to use the WWR form instead.

     
  23. Cardio

    Cardio Senior member

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    I just got a bank statement where I had deposited 2 rebates checks, 1 for $15 and 1 for $10. Both bounced and cost $35 each in returned check charges. So, total loss of $95. I wish someone would outlaw rebates altogether. Alot of them are outright fraud to begin with, even from major companies. Customers should not be expected to loan money to companies many of which do everything possible to avoid paying the loan back.

    I cannot tell you how many absurd reasons for not fulfilling a rebate I have personally expertienced. My all time favourite I have framed. It states that the rebate was denied because I did not fill in my email address. The denial was an "email". HP denied the largest rebate I ever had, $250 on a laptop, because " I had applied for the wrong rebate" I had not and when I objected they said the deadline had passed for reconsideration. Well they had not told me until it was passed. The website continued to say "Processing". Maybe it helps them short term but guess when I will ever buy another HP product. Anyone notice Hell freezing over.

    I would like to pay for items with a promise to send the funds once the company fills out and mails a "request for payment form" with a copy of my drivers license, and picture of me at the checkout counter mailed to my payment request address containing at least 321 numbers and letters that requires an envelope at least 24" wide to write them. Sent to some place with a zip code slightly longer than the square root of -1. Mailed and postmarked between the hours of 8:01 and 8:03 AM on December 25th. Then I will send the payment, if I can read your writing, within 8 to 10 weeks, which in "Rebate Time" means, maybe, 6 months. Now this payment is likely to be in the form of a postcard which looks like junk mail and is too small to even hold a stamp and has a likelyhood of around 99% of being tucked into a magazine or other junk mail by the postman. And be sure to keep a copy of all your request information in case I don't fulfill, or forget, or have gone out of business, or can think of any of 900 other reasons not to pay you. Anyone else want to join my payment plan. We can call it "PayPerhaps" or "PayPromise"
     
  24. Engineer

    Engineer Elite Member

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    :(

    I would call the bank and see if they will reverse the charges. Also, some of the manufacturers seem to be willing to pay the rebates + any charges incurred so that might be an option. I would try to contact the manufacturer on this issue (as it sucks).

     
  25. Zap

    Zap Elite Member

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    Alright, here's "official" word:

    Clarification:

    If your check cannot be cashed or bounced, contact sales{at}bfgtech.com.

    If you have not yet cashed/deposited your check, you can do so now.

    If you have already submitted a rebate to CPG, just be patient and wait it out. You will get a valid check (as long as submission was valid, etc.).

    If you have not yet submitted a rebate to CPG, check first to see if there is a WorldWideRebates version of the rebate with the same date. To check, go to the product page at the site you purchased the BFG product from. If there is such a rebate, use it. If there is not such a rebate, then go ahead and send it using original rebate form. It will still get processed (though there may be delays).

    As always, keep copies of everything.

    BFG Tech support cannot help, use the sales{at}bfgtech.com email for problems concerning CPG rebates. Because there may be a large volume of inquiries, please do not email if you are just worried. Email only if you have an issue such as a bounced rebate check or the rebate is past 8 weeks.

    Any questions?