If you are thinking about the Asus P5W with your Conroe

blackangst1

Lifer
Feb 23, 2005
22,914
2,359
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Asus P5W boards show flaky Conroe support

Users have to flash BIOS with an old CPU or fork out more dosh


By Theo Valich: Monday 07 August 2006, 16:03

WE HAVE RECEIVED several dozen complains concerning several motherboards from ASUSTeK, most notably ones with ATI RD480 and RD580 chipsets.
With the launch of Conroe, the company issued a press release which claimed all of its P5W motherboards come with built-in support for Conroe. And with Conroe finally hitting the retail shelves, many folk chose the P5WDH DeLuxe model for the pairing with E6600 or X6800 for maximum overclocking capabilities.

But, as usual, if something goes wrong, enthusiasts are usually the first bunch of people to find out. And dozen members of the XtremeSystems forums have been up in arms.

The P5W series is being advertised as Conroe-ready, but what ASUS forgot to mention to its customers was the fact that in many of the retail boxes feature old versions of the BIOS, which do not support Conroe as such.

Many of the boards in the channel come with 0401 and 0501 revs which simply refuse to boot if the Conroe CPU is occupying the Socket - the board has to have 0601, 0701 or 0901 BIOS for Conroe to work flawlessly.

While this is a zero-issue to every journalist or a system builder that has access to the processors enthusiasts and users who are building their own system and ordered Conroe and P5W got stuck in a difficult position. It turned out that users will have either to buy a Celery CPU just to flash the BIOS or order a new BIOS chip with the correct BIOS rev. Sadly, the company charges $25 for a new chip, although some folk managed to get the price down to $5.

We contacted ASUSTeK and got less than satisfactory response. Either the people there just aren't aware of the problems that are going on or are choosing to act the ostrich and shove their heads in the sand until the newest shipments flood the channel in full.

When a company states it supports Conroe and sends out a press release about it, you'd expect the product to be shipped with hardware to back up to the claims on the box. Sadly, when it comes to Conroe and P5W motherboard that was not the case.

Some e-tailers are flashing the BIOS on their own volition. Fair play to them. µ



http://theinquirer.net/default.aspx?article=33523
 

buck

Lifer
Dec 11, 2000
12,273
4
81
I stopped scanning the post when i saw the inquirer.
That being said, I have the DS3.
 

eelw

Diamond Member
Dec 4, 1999
9,503
4,711
136
Don't blame the manufacturer for the retail store carrying old stock.
 

C Dub

Member
Aug 6, 2006
54
0
0
Originally posted by: eelw
Don't blame the manufacturer for the retail store carrying old stock.


I blame the manufacturer for printing Conroe support on the box, when the product contained therein does not support Conroe.
 

Sentry2

Senior member
Mar 21, 2005
820
0
0
They'll ship a new bios chip out for free. People paying the $5 for shipping shouldn't. Asus will ship it for free...after all it is their fvcking fault. Being a $270 board I would expect nothing less.
 

C Dub

Member
Aug 6, 2006
54
0
0
I just got off the phone with ASUS, they are indeed sending me a new BIOS chip free of charge. Interesting, never realized it's pronounced "Ah-Soos."
 

jose

Platinum Member
Oct 11, 1999
2,076
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0
Hmm..... Very Interesting ....

I've always pronounced it "A-Suess" of the famed Cat in the Hat..

Regards,
Jose
 

n7

Elite Member
Jan 4, 2004
21,303
4
81
This isn't news.

It's just another example of Asus showing their true sh!tty colors :roll:
 

RichUK

Lifer
Feb 14, 2005
10,337
677
126
Originally posted by: C Dub
I just got off the phone with ASUS, they are indeed sending me a new BIOS chip free of charge. Interesting, never realized it's pronounced "Ah-Soos."

How did you think it was pronounced, ASS US .. ?? :shocked:
 

Madellga

Senior member
Sep 9, 2004
713
0
0
Despite Anand's Conroe guide recommending Asus, I went the Gigabyte road.

I've a rule: don't buy Asus = bad quality and support.

Reasons for that:
Their website was always jammed,
I grew tired of mobos suffering sudden death (never happened with Epox, MSI, Gigabyte, DFI or Abit)
Mobos that perform greatly for reviewers but sucks great at end user.

Now that Gigabyte is teaming up with Asus, I'll stay on the DFI road - I can't wait for the DFI Lan Party mobo for S775.
 

owensdj

Golden Member
Jul 14, 2000
1,711
6
81
Madellga, maybe you've had bad experiences with Asus, but they're regarded as one of the best motherboard manufacturers in terms of quality and support. That's certainly been my personal experiences with Asus over many, many years.
 

imported_Zeke

Senior member
Sep 18, 2004
956
0
0
Originally posted by: owensdj
Madellga, maybe you've had bad experiences with Asus, but they're regarded as one of the best motherboard manufacturers in terms of quality and support. That's certainly been my personal experiences with Asus over many, many years.

I've had two asus boards. I loved the quality, support was...well......horrible, not bad like linksys or dell...but still poor. Oh and I pronounce it a-soose
 

imported_KuJaX

Platinum Member
May 29, 2004
2,428
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I agree owensdj, I've found Asus to be a lot more professional and quality than Gigabyte and MSI. DFI is the only one that comes close IMO
 

EROEIone2one

Member
Jul 8, 2006
72
0
0
Just got off the phone with a product vendor - apparently the sudden unavailabilty/ETA postponements of P5W boards is due to ASUS pulling back the shipments to update the BIOS of those not yet Conroe-compatible.

Irritating that I can't get a firm ETA, but perhaps for the better.
 

ViRGE

Elite Member, Moderator Emeritus
Oct 9, 1999
31,516
167
106
So what board would you guys reccomend for going with a Conroe if I can't get my hands on a good P5W?
 

owensdj

Golden Member
Jul 14, 2000
1,711
6
81
Virge, if I was going to build a Core 2 Duo-based machine right now, I'd use the Asus P5B motherboard.