IE6 doesn't resolve website without "http://"

scottws

Senior member
Oct 29, 2002
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One of my users reported a strange problem: IE6 would not work unless the full URL was typed in the Address bar.

For instance, "www.google.com" would result in IE seemingly working on taking her to the page, but nothing but a white screen would be displayed while the little Windows symbol fluttered away in the wind for an eternity.

But then typing "http://www.google.com" would immediately take her to the Google search page.

This happens with every single website.

She is the only user that has this problem. I've tried resetting her IE settings in case she was messing with them, but this did not correct the issue.

Any ideas?
 

scottws

Senior member
Oct 29, 2002
468
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Thanks!

Sure enough, she has the HP Share to Web software on her computer that's causing this conflict with that MS update.
 

RebateMonger

Elite Member
Dec 24, 2005
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This also means they are probably running a very old version of HP's (garbage) Share-to-Web software. They should update it to a recent version.
 

scottws

Senior member
Oct 29, 2002
468
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Actually, the newest driver package for a HP ScanJet 3500 was installed... today. The Share-to-Web software appeared after this.