IBM - Limited Use Policy(?)

[SteelCityFan]

I have heard about this I think in this forum, I don't even know if I have "Limited Use Policy" right or not.

Do you know what I am talking about? If so, what is it and where can I find more information on it?

 

[Wolfsraider]

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to be fair though most manufacturers do use these mean times to judge a drives life expectancy as many are proclaiming now that ibm has issued these statements off the top of my head i don't remember which forums i read that on though.

hope this is what you wanted

 

[Wolfsraider]

oops ibm isn't saying you can't use the drives more than 11 hours a day or more than 333 hours a month what they are doing according to them is saying that that is how the life of a hard drive is figured and they have(in links)stated that they will honor warranties not based on hours or so it reads.

 

[John]

Regarding the conversation between the storagereview reader and the unnamed source, IBM does not know who that source is and does not support or confirm the authenticity of those statements. Our position is that users can certainly run the drive more than eight hours a day.
She also adds the following points:




<< The 333 power-on hours (POH) defined in the 120GXP data sheet is not a new spec for our GXP drives; it is consistent with what we've held our desktop drives to in previous generation drives. The 333 power-on spec is not an indication of a maximum number of power-on hours or limitation of the Deskstar 120GXP.
Our specifications indicate that the 333 power-on hours per month represent typical desktop PC usage. This assumes an 11-hour day based on a 30 day month. Users can and have successfully run the drive more than 11 hours a day and 333 hours per month; the drives have been used successfully in 24x7 environments.

IBM stands by the 3-year warranty for the 120GXP. Power-on hours will not be a determining factor in negating the warranty. >>



Since SR itself expressed hesitation on 120GXP server usage, I asked this question: What's IBM's official position in using Deskstar products in servers that would remain on 24/7? Though the warranty would be fully honored, is server utilization encouraged, discouraged, or neither?

IBM?s response:




<< Use of the drive 24x7 will not affect or void the warranty. IBM stands by our three-year warranty for the 120GXP. The drive can and has been used successfully in 24x7 operations. Users should not be concerned about running the drive in 24x7 environments beyond concerns typically associated with any drive usage, such as operating temperature, vibration, duty cycle, etc. >>