IBM hard drive woes

[superbaby]

I originally posted a reply (http://forums.anandtech.com/messageview.cfm?catid=27&threadid=232646) but I never got a response so I'll ask again...

I have an Abit BH6, and my IBM 20GB drive crapped out on me. Right now it's having a heck of a time trying to read data, I'm desparately trying to back things up but I'm getting blue screens so often this is near impossible. I've got all my critical files but a lot of configurations are going to be lost if I can't back up the entire drive!

I don't know what I should do, I really need this drive, I can't just take it out the system and say the hell with it. I'm thinking of getting a 40GB drive tomorrow.

How do you contact IBM for RMA? I bought my drive OEM and all I got was a static bag and the drive. Is there a number that I can call?

 

[Doomguy]

Just call ibm's rma number and you can do an advance replacement. The rma number is on their website somewhere under support.

 

[superbaby]

I've looked all over for this number and I can't find it =(

Would you happen to have a link?

 

[osage]

I think this is the # you are looking forIBM Hard Drive support at least I hope it is.
good luck

 

[CAMS]

Superbaby

<<I don't know what I should do, I really need this drive>>

I guess you should have backed up before disaster struck, take it on the chin and remember to back up the new hard drive.

 

[superbaby]

Thanks for the link! I've already sent an e-mail!

I know I should have backed it up but I don't have any means of archival. That was my largest drive and it was completely full. It was my &quot;Program Files&quot; drive, and I don't have a tape backup either. The only backups I do are for my documents and other important files.