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I think we need to make a sticky for "Why My Computer Won't Boot"

KhoiFather

Platinum Member
Seriously, don't you think it would be smart to make a sticky for people to read to why their brand new computer they just put tomorrow won't boot. I must see a new thread about it everyday. It would help alot and there could be steps they can read to diagnos the problem, but if they still can't get it to work, then he or she can post a thread and ask and of course, we'll help politely. Just my 2 cents.

MODS, can you move this to Forum Issues for me, sorry I posted it here.
 
This probably belongs in FI, since you don't seem to be willing to help people out.

One stickied thread would make it difficult to keep up with each and every problem. Those things can get confusing when you're trying to help 3-4 different people with similar problems. A quick FAQ would be interesting and probably quite helpful though.
 
Thats what i mean, a FAQ, geesh, almost the same thing. I'm not saying I don't want to help people out, when did I say that?
 
Originally posted by: KhoiFather
Thats what i mean, a FAQ, geesh, almost the same thing. I'm not saying I don't want to help people out, when did I say that?

I gathered it from the fact that you posted a thread that someone else should do some work. You could start collecting some of the information on how to diagnose the problem. If I get a chance, and I should at some point tonight, I'll start collecting information and seeing what I can put together.

My comment was a bit out of line though. I don't read through all of those threads, so you could very well be helping out in a lot of them. Sorry. 🙂
 
Originally posted by: minendo
Actually, all such "My computer won't boot" threads should be posted in Technical Support.

Agreed, but if you take out the tech support threads in here the forum would suck. 😛
 
I'll say a front matter topic for troubleshooting "My Computer won't Boot" on this section of the forum will be perfect. After the subscriber gone through all the check list on this topic and still has a problem, then he can post his issues on the same section. The front matter topic should be locked so it's plainly a reading material although recommendations for additions and changes should be addressed to the mods. The reading material should be divided into sub topics with reference to symptoms. For example, Case fans, HDD and CPU HSF do not spin; Case fan and HSF spins but no sound of HDD spinning; Case Fans, HSF, HDD spins but the monitor stays off with the amber light on,; Will boot to the bios and freeze; will boot all the way to Windows splash screen, and so forth. There should be a separate sub topics for RAID configured systems and also for SATA systems. My 2 cents.
 
Ok, I've put a little (and I mean a little) work into a FAQish type document. I'll be working on it a bit here and there, but PLEASE comment. Constructive comments work the best. If you can make them funny or insulting, it gets even better. 😀 So read through it, and either post suggestions, or PM me. If I've missed anything, fill me in. I know it needs a lot of work though.

Formatting and professionalism (ugh) will be worked on for a more "final" draft. Just need to get the ideas down first. 🙂

So in the spirit of "stop complaining and get off your ass and do it," here's what I've got so far:
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If you haven't already, check out mechBgon's guide to building your first PC. I know I learned a couple of things from it. I'm hoping his second guide relates to which snacks during a build promote the best performance. 😉

Bootup Issues:

Hardware in the system? Try booting the system with a bare minimum of peripherals (motherboard, CPU, RAM, PSU, video).

PSU:
Is the PSU a quality unit? Antec, Enermax, Fortron and PC Power & Cooling are recommended brands. 500W powersupplies that cost $20 are probably not worth it. Cheap powersupplies often undervolt lines or do not regulate power very well.

While noodling this FAQish document, I PMed mechBgon for recommendations on PSUs. He admits to being an Antec fanboy ( :beer: ), but manages to mention a couple of other brands (listed above). As for what he says about some of the cheaper brands (direct quote from mechBgon, with permission 🙂):
PowMax, RaidMax, CoolMax and Deer are definitely frequent offenders.

He also mentions that Allied maybe good and may not be good. Do you feel lucky? Well, do you? Punk. He also mentions that Thermaltake, Vantex, and Zalman don't receive many bad reports. Lastly, Delta is supposedly good, but finding them can be tough. With great brands like Antec ( :beer: ), Enermax, Fortron, and PC Power & Cooling I wouldn't look too hard.

Ensure that the 20pin ATX cable is plugged firmly into the motherboard. I have personally noticed that these can be a pain to get plugged in. Double check

the connection, and ensure that it does not look funny. A browning connector is a sign that something is wrong.

Make sure the ATX12V 4 pin connector is attached to the motherboard.

Make sure the PSU is powerful enough to handle the entire system. FILL THIS IN?


Memory:
Make sure the memory in the system is seated properly. Use 1 stick of ram, and test it in another system if possible. If there is a tested memory list for

your motherboard, try to choose memory listed there or through a system like Crucial's memory selector. Some motherboards can be very picky about ram.

This is another item that should never be skimped on.

CPU:
Ensure the CPU is fully seated, and in the socket the correct way. Inspect the CPU to check for black marks that may be a sign of the CPU burning out.

HSF:
Again, ensure that the HSF is fully seated. Many systems will not turn on if the CPU and HSF are not seated properly. The fan should be plugged into the motherboard. Most (every?) motherboard on sale has a heatsink fan connector near the socket, and the system will not boot if there is not a fan plugged into that connector.

Motherboard:
Remove the motherboard from the case and set it on a cardboard box. Plug the PSU, CPU, RAM, and video into the system. Then try to power it up. If it does work, something may have shorted the motherboard in the case. Make sure there are no extra wires, screws, or anything that might be touching the motherboard in the places it shouldn't be touched.
 
I did a quick ~45-minute brain dump and posted it here. Right now it's more of a reminder checklist for people who know how to check this stuff. If a no0b doesn't know how to check whether his new mobo is compatible with a 2.4A Prescott or a Thorton, for example... yeah. Not a lot of help. I'll keep kicking it around and see if I can figure out how to expand it to incorporate solutions, not just potential problems.
 
A couple things to add to the list:
If when turning the computer on, fans spin for a second then box dies, it could be that there is thermal compound on the CPU in a bad spot. Athlons especially. I guess I got a bit out of hand with the Arctic Silver one day when doing some cleaning. A bit of rubbing alcohol and a q-tip fixed this.

Check drive jumpers. If memory serves, Maxtor/WD (?) can be picky about this.

If the computer is older (~2001-ish) check capacitors on the board for leakage or bulging tops. They should be perfectly flat. This one drove me up the wall for about six months before I realized what was going on. My roommate's refrigerator kicked on once and the computer died. For some reason, a new hard drive solved the problem (or put it off a bit) for a while. I know Abits from this era are notorious. Check www.motherboardrepair.com if you want to pay someone to fix it, else if you're feeling lucky and are good with a soldering iron, it can be done at home. I know overclockers.com had an article about this.
</rambling>
Hope those can help someone.
 
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