I think this is BS

[ThePresence]

I drive a pre-owned 2004 Acura TL. I bought it from local guy.
I got two recall notices from Acura over the weekend.
So I call my local Acura dealer, they said to bring it in, it's a full-day job.
I can't miss a day of work for this, so I aske them if I could get a loaner.
She said they normally only give loaners to people who bought or lease from them.

That is BS. Acura messed up, it should be fixed without any inconvenience to me.
There is no reason I should have to rent a car or miss work.

UPDATE: They called me back and said they would provide a loaner since it's a recall.

 

[antyler]

couldnt agree more.

 

[I Saw OJ]

Try a different dealer. Some dealers are less helpful then others.

 

[Legendary]

Originally posted by: I Saw OJ
Try a different dealer. Some dealers are less helpful then others.

This.

Everyone is a future sale - be sure to remind them of that.

 

[Aharami]

this is normal for all dealerships. i couldnt get a loaner from VW when I took my car in for recall notices too. luckily I work a mile away from the dealership and they gave me a ride to work

 

[BrokenVisage]

If it's only for 1 day can't you just find a friend/family to help transport you or take the shuttle service I'm assuming they offer, or is this just about the principle?

 

[ThePresence]

Originally posted by: Aharami
this is normal for all dealerships. i couldnt get a loaner from VW when I took my car in for recall notices too. luckily I work a mile away from the dealership and they gave me a ride to work

That is BS as well.

 

[ThePresence]

Originally posted by: BrokenVisage
If it's only for 1 day can't you just find a friend/family to help transport you or take the shuttle service I'm assuming they offer, or is this just about the principle?

My commute is 64 miles each way.

 

[CptCrunch]

I thought acura was one of those 'luxury' brands that their dealerships give out loaners for repair work

 

[Aharami]

Originally posted by: ThePresence

Originally posted by: BrokenVisage
If it's only for 1 day can't you just find a friend/family to help transport you or take the shuttle service I'm assuming they offer, or is this just about the principle?

My commute is 64 miles each way.

holy hell man!

 

[ThePresence]

Originally posted by: Aharami

Originally posted by: ThePresence

Originally posted by: BrokenVisage
If it's only for 1 day can't you just find a friend/family to help transport you or take the shuttle service I'm assuming they offer, or is this just about the principle?

My commute is 64 miles each way.

holy hell man!

I know. It's only for a few months though.

 

[Kirby]

Burn it. Burn it to the ground.

 

[markgm]

How odd, my Honda dealership will give me a loaner when I drop off my Accord for an oil change if they have one.

 

[krunchykrome]

Originally posted by: CptCrunch
I thought acura was one of those 'luxury' brands that their dealerships give out loaners for repair work

They do. They gave my fiancee another TSX as a loaner when she took in her car for service.

 

[TwiceOver]

Spoiled.

 

[Gibson486]

hahah...luckily the mazda dealership down the street from gives loaners for any car....but only for jobs that cost more than $100.

 

[ThePresence]

Originally posted by: TwiceOver
Spoiled.

Excuse me?
THEY messed up. Not me. I should not be inconvenienced by their screw-up.

 

[JS80]

Lexus gave me a loaner when I dropped off my key batteries to be replaced.

 

[Chunkee]

get a kia next time like me. i get a loaner if need be.

too bad u spend all that money on FINE AUTOMOBILES and get same crapasses BS as everywhere else. Soon as you drive off the lot...you are now scum of the earth to them. Warranties are only good if you keep your services through OEM at super jacked up prices. Auto tranny flush and filter/ coolant flush and replace is 300 bux at my kia dealership. must do it or no go on the warranty. Good lord..what can go wrong with coolant at 30xxx miles.

jC

 

[JS80]

Originally posted by: Chunkee
get a kia next time like me. i get a loaner if need be.

too bad u spend all that money on FINE AUTOMOBILES and get same crapasses BS as everywhere else. Soon as you drive off the lot...you are now scum of the earth to them. Warranties are only good if you keep your services through OEM at super jacked up prices. Auto tranny flush and filter/ coolant flush and replace is 300 bux at my kia dealership. must do it or no go on the warranty. Good lord..what can go wrong with coolant at 30xxx miles.

jC

wtf?

 

[Crusty]

Originally posted by: Chunkee
get a kia next time like me. i get a loaner if need be.

too bad u spend all that money on FINE AUTOMOBILES and get same crapasses BS as everywhere else. Soon as you drive off the lot...you are now scum of the earth to them. Warranties are only good if you keep your services through OEM at super jacked up prices. Auto tranny flush and filter/ coolant flush and replace is 300 bux at my kia dealership. must do it or no go on the warranty. Good lord..what can go wrong with coolant at 30xxx miles.

jC

Incorrect. By law they can not deny you warranty service if you get the car fixed/tuned up at a certified shop and have the documentation.

 

[Quiksilver]

Originally posted by: JS80
Lexus gave me a loaner when I dropped off my key batteries to be replaced.

WTF? That's just silly, that should take less than 10 minutes to take care of.

 

[TwiceOver]

Originally posted by: ThePresence

Originally posted by: TwiceOver
Spoiled.

Excuse me?
THEY messed up. Not me. I should not be inconvenienced by their screw-up.

Sorry that was more of a geralization to the entire thread. I don't know of any dealership here that lends cars out for just a day. Maybe a week for body work, but never just a day. Then again I live in podunk South Dakota.

 

[TruePaige]

Originally posted by: Chunkee
get a kia next time like me. i get a loaner if need be.

too bad u spend all that money on FINE AUTOMOBILES and get same crapasses BS as everywhere else. Soon as you drive off the lot...you are now scum of the earth to them. Warranties are only good if you keep your services through OEM at super jacked up prices. Auto tranny flush and filter/ coolant flush and replace is 300 bux at my kia dealership. must do it or no go on the warranty. Good lord..what can go wrong with coolant at 30xxx miles.

jC

Dude..I don't have to go through Saturn for my services and my warranty is still in full effect. 0.o

 

[Crusty]

Originally posted by: Quiksilver

Originally posted by: JS80
Lexus gave me a loaner when I dropped off my key batteries to be replaced.

WTF? That's just silly, that should take less than 10 minutes to take care of.

Doubtful, they probably had to ship the keys off to get them reprogrammed after the battery goes out.