I think my IBM 75GXP is dying on me ..

[ROcHE]

Hi,

My ibm 30 gigs just did something weird. I was transfering some files on it and suddently I heard a bad "tic tic" sound in the hard drive and got windows halted. Rebooted the computer, heard that "tic tic" sound again, hard drive not detected. Booted again, hard drive detected, windows booted. Made a backup of all my important files on another hard drive (a quantum). The ibm drive now works flawlessly, no "tic tic" sound in the last 5 hours. What should I do ? RMA the drive? Anyone know if IBM got an RMA service depot in Canada ? Thanks.

 

[crt1530]

Go to IBM's website and download their drive fitness test. Run the test and then RMA your drive.

 

[dowxp]

run dft and rma it. back up and pray.=)

 

[GT1999]

hehe, same thing happened to my 75gxp, and the RMA replacement. RMA asap and you should be okay.

 

[StarRover]

Definitely run the drive fitness test,then RMA it.

 

[crt1530]

If you guys read his post, you'd know that he already backed up his data.

 

[ROcHE]

Heh. Thanks for all the replies. Back from running the drive fitness tool. I get a code 0x00 at the end. What does this mean?

 

[crt1530]

Is that all it said? When my THREE drives failed it was usually "ONE OR MORE BAD SECTORS FOUND."

 

[ROcHE]

it says something like "test succesfully done" and this 0x00 was there too

 

[crt1530]

Hmmmm. I dunno. Every time my drive failed, the DFT ended up with a BIG RED "problem found" message. If you didn't get one, I'd just keep using the drive and listen for the sounds again.

 

[ROcHE]

I just took a look to the online user manual of DFT. The 0x00 code means that the drive is working ok. I'll listen to noises as you said Thanks for all

 

[esung]

the noice is not normal, DFT will not detect ALL errors, especially those that's sporatic/intermitten problems. you can RMA it without DFT test log (since the test states okay.)

my first 30GB 75GXP has the exact same problem... first the noice, then the drive start locking up once in a while... at that point I RMA the drive.

 

[AthlonMan]

The 75GXP has known to be faulty, IBM does not make these drivers for the very reason, they have gone to the new 60 GXP which uses 20 gig platters, IBM was the last company to use 15 gig platters in there high end drives.

 

[ROcHE]

Well , I don't like to live with a hard drive that I must listen to noises every time I boot. RMA time. The sold the pos and buy a maxtor or a 60gxp

 

[murdock2525]

Good move on the backup...
If your in 2000 go to Prompt..chkdsk/p run it a couple of times.. Then get DriveCopy or Drive2Drive and copy C; Over to your other drive..If you dont have room clean C: up.
This will buy you some time till those azzoles at IBM ship your rebuilt drive from IndoFugginNeezia.. I have done 7 RMA's in a month and a half(2 more scratchy sounding gxp's in the garage to look at ) and it'll take 10 or more days to get your drive..You have to give a cc# to cross ship or they wont send it until they receive yours.!!!
Even tho the RMA code comes from their "drive un-fitness test"
They say the rebuilds are better than production... I'm hoping !
Keep backing up bro....Good luck !
For sh!tz and giggles go to Seagates site and look at the Barricuda 4...
I'm gonna try it as soon as I can get my old hands on one....Fluid bearings and 40 g/ platter...???... Might be IT...Might be SH!T....Only one way to find out !!!
The sound is :..Shchtoottttk schtoookkkkkkkk, quiet kinda scratcy blackboard sound for those of you facing the emminent deskstar death....

 

[Paulson]

if it's clicking, or whatever you said it was doing, it's goin to die.

Nice job on backing up

I'd RMA it as fast as possible though. Hopefully they don't send you another "crappy" drive...

 

[pillage2001]

Wait till you hear the "Drive head is stuck" nosie which my drive got. My friend almost fainted in shock.

 

[murdock2525]

<< Wait till you hear the &quot;Drive head is stuck&quot; nosie which my drive got. My friend almost fainted in shock. >>



Well if you get that(stuck) sound.. I have a trick !
I hate typing so if you get it.... email or message me...
You'll go HUH ? but it will get you enough time to recover some data....

 

[ROcHE]

Well I think I got the &quot;head stuck&quot; sound yesterday. That was like a big crunch sound and that sounded like a skillsaw after that. I felt the pain hehe. Anyone know if IBM have a service depot in canada?

 

[ROcHE]

My girlfriend have the same hard drive in his computer. (I built it for her, saying &quot;IBM harddrive is what you need&quot I suddently hate IBM. Hope this one does not $?/% up.

 

[murdock2525]

Well, reallistically...there are allot more working than dying and, when they work, they are great....just be prepared for its death with backups...hopefully it will not happen....BACKUP

 

[ROcHE]

Your right on this. When they work they are amazing. We should backup with every hard drive anyway.