Here's the lowdown...
It's an HP Pavilion 9680C that I'm checking up on for a friend.
Apparently the sound has never worked.
I jump into safe mode, pull any and all sound devices, delve into the registry and delete any audio, midi, and mixer devices (paying close attention to duplicates, of which there were plenty).
Reboot, load up the newest drivers.
(the soundcard is a modem/sound combo by Rockwell. The Riptide.)
Once the driver for the main audio device is in, I hear the bubble sound of the sound scheme.
The next few devices are detected but no sounds...
If I try to test a sound through "sounds" in the control panel, the play button goes grey and never returns. The stop button goes black and never returns to grey. (I've seen this before, the Volume Control, if it features little spectrum bars of red,yellow,green, would be frozen at this point.)
If I try to play an mp3 through waveout or directsound in Winamp, it stops and freezes within half a second(eq stops moving, program still responds).
If I try to play an mp3 through Windows Media player, it moves along normally and responds normally but produces 0 sound.
The audio device is on irq 10. With some bios changes, I had it on other irqs, no change. It's as if the sound card doesn't release itself via the Wave Audio Device (Media Control) MCI driver(which I checked as well as replaced as per HP's website.)
I also tried various power management modes including disabled (as per HP's website).
Finally, I made a ghost image of the current partition, wiped it, and did a clean install of windows and the audio drivers. Still the same.
I think the soundcard is dead. Any second opinions or suggestions? I feel like I've done every trial and error possibility.
It's an HP Pavilion 9680C that I'm checking up on for a friend.
Apparently the sound has never worked.
I jump into safe mode, pull any and all sound devices, delve into the registry and delete any audio, midi, and mixer devices (paying close attention to duplicates, of which there were plenty).
Reboot, load up the newest drivers.
(the soundcard is a modem/sound combo by Rockwell. The Riptide.)
Once the driver for the main audio device is in, I hear the bubble sound of the sound scheme.
The next few devices are detected but no sounds...
If I try to test a sound through "sounds" in the control panel, the play button goes grey and never returns. The stop button goes black and never returns to grey. (I've seen this before, the Volume Control, if it features little spectrum bars of red,yellow,green, would be frozen at this point.)
If I try to play an mp3 through waveout or directsound in Winamp, it stops and freezes within half a second(eq stops moving, program still responds).
If I try to play an mp3 through Windows Media player, it moves along normally and responds normally but produces 0 sound.
The audio device is on irq 10. With some bios changes, I had it on other irqs, no change. It's as if the sound card doesn't release itself via the Wave Audio Device (Media Control) MCI driver(which I checked as well as replaced as per HP's website.)
I also tried various power management modes including disabled (as per HP's website).
Finally, I made a ghost image of the current partition, wiped it, and did a clean install of windows and the audio drivers. Still the same.
I think the soundcard is dead. Any second opinions or suggestions? I feel like I've done every trial and error possibility.
