EXman - I recently tried to get an RMA on an order where they shipped the WRONG Item... So far it's been almost a week, and i've spent over an hour on the phone calling multiple times (long distance i might add), along with sending out multiple e-mails. Compgeeks tech support/ cust service is one of the worst I have seen. Granted they tend to have decent prices.... but beware, if there are problems with your order, don't expect to have that problem fixed soon. As it is, I still have yet to received any RMA or replacement order. I might have to go take this to AMEX if they don't get their show on the road.
BTW, i was shipped a Ti200 instead of a Ti500 from their last deal.....