I SOLD a COMPUTER, but then it BROKE

[MEGA]

Ok, i sold this old computer to this guy. And he puts in a new harddrive, nic, and then all of sudden the thing stops working about a week later. I saw i will take a look at it. Only thing i see wrong is a stick of ram is put in half way. His check has already cleared. Should i give this guy his money back. I mean i sold it to him and it was working, had been working for a year. So im wondering if i should give this guy his money back now that it doesn't work. Or if i say sorry tuff break it worked when i sold it to you.
What would you do?

 

[ST4RCUTTER]

While I agree it's a new sale and as such some may consider a "return period" fair, the truth is he made changes to a working system and broke it. I would help the guy out in good faith, but I don't think you should feel bound to refund him.

 

[JC]

I sell a fair amount of old, rebuilt computers. I tell 'em 30 days warranty, since IT IS made of used parts. I also tell them I won't be responsible for software or hardware changes, because
it's such a roll of the dice....I only warranty what I sold them. But if it's someone you know and deal with regularly, maybe it's worth it just to fix it for them.

 

[Duvie]

I agree friend or family just refund it and learn the lesson of not selling to friends and family..hehehe...they either suck you dry on stuff like this or call endless times wanting free support for everytime their frekkin aol crashes the system when they try to install to the next version of the "virus"...

Like any computer seller as soon as the box is open the warranty should be void...He could have not unplugged the power supply and released a static charge and burned something up...

I tell ppl that if they want to add things within the 30 days I usually warranty things for full refund to have me install it...otherwise I warranty for year on parts I put in only but will repair or replace no full refund...

 

[MEGA]

Well i sold it through the companies, for sale classified ads. Its a big company, and i really don't even know the guy. Soooo maybe...

 

[Duvie]

I would offer to take a look at it and maybe fix or at least diagnos problem for him...Full Refund??? NO

I bet he most likely fried something when installing other pieces, and has no clue in what he is doing and should stick to hitting power on buttons only...

 

[darktyco]

I agree. If he hadn't modified it, I would have refunded his money. But like ST4RCUTTER said, he modified what you sold him and now it doesn't work, so don't refund the money!