- Aug 17, 2005
- 2,562
- 1
- 0
I googled and searched the HP site to no avail. I guess I'll have to make the dreaded call to India for two hours of on hold and BS.
Originally posted by: TG2
You just need an HP XP OEM CD?
Originally posted by: brtspears2
1-800-HP-INVENT
Then deal with the auto attendant menus. I think you in your case, you will say "Pavillion desktop". Then it will transfer you to another country. With HP, I find you can get replacement parts if you play it stupid. Just say your DVD restore discs went bad and the system won't boot off them.
You have the restore DVDs, right? So get a new hard drive, replace old one, plug it in, and boot off the DVD and follow the menus? Am I missing something?
Originally posted by: Viper GTS
You don't even need to get it from HP, an XP Home OEM CD image is all you need. Burn it, & you're good to go.
Unfortunately all I have available is Pro or I'd do it for you, somebody here should be able to help you out.
Viper GTS
Originally posted by: BigJ
Just download an image of Windows XP Home OEM and use your Code.
Originally posted by: HomeAppraiser
Originally posted by: Viper GTS
You don't even need to get it from HP, an XP Home OEM CD image is all you need. Burn it, & you're good to go.
Unfortunately all I have available is Pro or I'd do it for you, somebody here should be able to help you out.
Viper GTS
OK I'll ask around. My inlaws only have Pro, which is how we fould out it was the hard drive at fault.
Originally posted by: BigJ
Just download an image of Windows XP Home OEM and use your Code.
OK here come the n00b questions. Download from where? I have a Compaq computer with a working Win XP Home on it. Download from there or the web? What is "an image of Windows XP Home"?
Originally posted by: FrankyJunior
For those wondering about the restore disks... Some manufacturers have a hidden partition on the hard drive and all the "Restore Disk" does is run an imaging program to read the iamge off the hard drive to set everything back up. The RDs don't always have the actual software on them. SO if you get a whole new hard drive, many times the restore disks are compeltely useless.
I think I had a co-worker that had an HP with the same problem Might have been a Compaq brand. We had to call someone and they mailed him the actual CDs with Windows and stuf on there for him and then we got him back up and running.