I need open source Service Request software

[BML]

You know the program that lets people submit request into other departments? When the request is done it lets them know by email when its done. Well i need one that will run on linux, basicly one thats free because ours sucks and i want to try and get something new and free in here. Thanks

 

[WannaFly]

We're using OTRS for a helpdesk/ticking email system here - it works great
http://www.otrs.org

 

[BML]

Thanx for the quick response!! ill check it out.