I need help with Zonealarm Pro

m4rk

Junior Member
Aug 13, 2002
5
0
0
Can anyone help me with Zonealarm Pro? I've tried Zonelabs website and their email support, the website had nothing and the 2 days reply email turned into 7 days and still waiting :(

I'm running v.3.0.133 and have 2 major problems, the first is the program access settings delete each time i log off or restart so I have to set the entire access list up at 5 times a day now, it was fine for a few weeks and then it just started doing this.

The second is theres no way to uninstall it, there no file in the folder, i tried through control panel but the icon just disapeared and didnt remove the program. This means I cant reinstall it to try and fix problem 1 or upgrade because u have to uninstall current version first.

Any help would be greatly appreciated :)
 

NikPreviousAcct

No Lifer
Aug 15, 2000
52,763
1
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U.S. Headquarters
Zone Labs, Inc.
1060 Howard Street
San Francisco, CA 94103
USA Tel: 415/341-8200
Fax: 415/341-8299

European Headquarters
Zone Labs, GmbH
Düsseldorfer Str. 40a
65760 Eschborn, Germany
Tel: +49 6196 773-670
Fax: +49 6196 773-6777

You may also contact our technical support group via fax at 415/343-0057

If you actually bought the software instead of pirated it, you'll get free tech support, IIRC.

nik