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I need Disc #4 of compaq/HP recovery discs

fuxxociety

Senior member
The copy I made on a clients computer won't work for some reason..

I think it's bull that Compaq expects the end user to pay for a software installation disc (which they bought when they bought the computer) if the copy they sent on the HD doesn't work for some reason..

Can someone help? Here's the contents of my CD (unsure if they're correct or not)

Disc title: 52NAheRED39


D:\>dir /S
Volume in drive D is 52NAheRED39
Volume Serial Number is 08B7-F3D8

Directory of D:

12/02/2006 03:27 PM <DIR> I386
12/02/2006 02:39 PM 1,308 Master.log
12/02/2006 03:27 PM <DIR> PRELOAD
1 File(s) 1,308 bytes

Directory of D:\I386

12/02/2006 03:27 PM <DIR> .
12/02/2006 03:27 PM <DIR> ..
12/02/2006 03:27 PM <DIR> APPS
12/02/2006 03:27 PM <DIR> DRV
0 File(s) 0 bytes

Directory of D:\I386\APPS

12/02/2006 03:27 PM <DIR> .
12/02/2006 03:27 PM <DIR> ..
12/02/2006 03:27 PM <DIR> dta
0 File(s) 0 bytes

Directory of D:\I386\APPS\dta

12/02/2006 03:27 PM <DIR> .
12/02/2006 03:27 PM <DIR> ..
12/02/2006 02:39 PM 537 DTA.LST
1 File(s) 537 bytes

Directory of D:\I386\DRV

12/02/2006 03:27 PM <DIR> .
12/02/2006 03:27 PM <DIR> ..
12/02/2006 03:27 PM <DIR> dta
0 File(s) 0 bytes

Directory of D:\I386\DRV\dta

12/02/2006 03:27 PM <DIR> .
12/02/2006 03:27 PM <DIR> ..
12/02/2006 02:39 PM 536 DTA.LST
1 File(s) 536 bytes

Directory of D:\PRELOAD

12/02/2006 03:27 PM <DIR> .
12/02/2006 03:27 PM <DIR> ..
01/28/2005 06:01 AM 5,626,350 ALL.CRC
01/28/2005 06:00 AM 92 ALL.I32
01/28/2005 06:00 AM 3,937,160 ALL.ITR
01/28/2005 06:00 AM 17,846 ALL.W32
12/02/2006 03:27 PM 28 ASKCD9
01/28/2005 06:01 AM 1,226 BASE.DAT
01/28/2005 05:56 AM 77,921,282 BASE_13.INP
01/28/2005 05:56 AM 118,711,414 BASE_14.INP
01/28/2005 05:57 AM 101,389,553 BASE_15.INP
01/28/2005 05:58 AM 69,315,640 BASE_17.INP
01/28/2005 05:59 AM 77,887,335 BASE_18.INP
01/28/2005 06:00 AM 16,910,728 BASE_20.INP
12/02/2006 03:27 PM 22 CD8
12/02/2006 02:39 PM 621 SPLIT.LOG
01/28/2005 06:01 AM 1,815,782 WINDOWS.CRC
01/28/2005 06:01 AM 2,238 WINDOWS.DAT
01/28/2005 06:01 AM 1,194,400 WINDOWS.ITR
01/28/2005 06:00 AM 111,872 WINDOWS.W32
01/28/2005 06:01 AM 92 WINDOWS.i32
19 File(s) 474,843,681 bytes

Total Files Listed:
22 File(s) 474,846,062 bytes
18 Dir(s) 0 bytes free
 
Originally posted by: fuxxociety
The copy I made on a clients computer won't work for some reason..

I think it's bull that Compaq expects the end user to pay for a software installation disc (which they bought when they bought the computer) if the copy they sent on the HD doesn't work for some reason..

Can someone help? Here's the contents of my CD (unsure if they're correct or not)

Disc title: 52NAheRED39


D:\>dir /S
Volume in drive D is 52NAheRED39
Volume Serial Number is 08B7-F3D8

Directory of D:

12/02/2006 03:27 PM <DIR> I386
12/02/2006 02:39 PM 1,308 Master.log
12/02/2006 03:27 PM <DIR> PRELOAD
1 File(s) 1,308 bytes

Directory of D:\I386

12/02/2006 03:27 PM <DIR> .
12/02/2006 03:27 PM <DIR> ..
12/02/2006 03:27 PM <DIR> APPS
12/02/2006 03:27 PM <DIR> DRV
0 File(s) 0 bytes

Directory of D:\I386\APPS

12/02/2006 03:27 PM <DIR> .
12/02/2006 03:27 PM <DIR> ..
12/02/2006 03:27 PM <DIR> dta
0 File(s) 0 bytes

Directory of D:\I386\APPS\dta

12/02/2006 03:27 PM <DIR> .
12/02/2006 03:27 PM <DIR> ..
12/02/2006 02:39 PM 537 DTA.LST
1 File(s) 537 bytes

Directory of D:\I386\DRV

12/02/2006 03:27 PM <DIR> .
12/02/2006 03:27 PM <DIR> ..
12/02/2006 03:27 PM <DIR> dta
0 File(s) 0 bytes

Directory of D:\I386\DRV\dta

12/02/2006 03:27 PM <DIR> .
12/02/2006 03:27 PM <DIR> ..
12/02/2006 02:39 PM 536 DTA.LST
1 File(s) 536 bytes

Directory of D:\PRELOAD

12/02/2006 03:27 PM <DIR> .
12/02/2006 03:27 PM <DIR> ..
01/28/2005 06:01 AM 5,626,350 ALL.CRC
01/28/2005 06:00 AM 92 ALL.I32
01/28/2005 06:00 AM 3,937,160 ALL.ITR
01/28/2005 06:00 AM 17,846 ALL.W32
12/02/2006 03:27 PM 28 ASKCD9
01/28/2005 06:01 AM 1,226 BASE.DAT
01/28/2005 05:56 AM 77,921,282 BASE_13.INP
01/28/2005 05:56 AM 118,711,414 BASE_14.INP
01/28/2005 05:57 AM 101,389,553 BASE_15.INP
01/28/2005 05:58 AM 69,315,640 BASE_17.INP
01/28/2005 05:59 AM 77,887,335 BASE_18.INP
01/28/2005 06:00 AM 16,910,728 BASE_20.INP
12/02/2006 03:27 PM 22 CD8
12/02/2006 02:39 PM 621 SPLIT.LOG
01/28/2005 06:01 AM 1,815,782 WINDOWS.CRC
01/28/2005 06:01 AM 2,238 WINDOWS.DAT
01/28/2005 06:01 AM 1,194,400 WINDOWS.ITR
01/28/2005 06:00 AM 111,872 WINDOWS.W32
01/28/2005 06:01 AM 92 WINDOWS.i32
19 File(s) 474,843,681 bytes

Total Files Listed:
22 File(s) 474,846,062 bytes
18 Dir(s) 0 bytes free

the system restore disc is going to vary on each model. What model compaq/hp does your client have?
 
It's a Presario SR1403WM

On a sidenote, I don't see how the restore discs would vary too greatly between models.. Unless it's a drastic difference like notebook/desktop, etc.
 
Originally posted by: fuxxociety
It's a Presario SR1403WM

On a sidenote, I don't see how the restore discs would vary too greatly between models.. Unless it's a drastic difference like notebook/desktop, etc.

umm, the restore disc vary because different models come with different software preinstall. For instance some modelw may come with windows xp home edition, while others may come with windows xp professional edition.
 
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