i love users

[guyver01]

just got off the phone with a user... complaining they can't see any new emails in their mailbox.

they said they see the "new email notification" pop up, but the email doesn't show in their inbox.

So i remote into their PC

and sure enough.. outlook is sorted by RECEIVED, with newest at the top... At the top is a folder called TODAY... and of course... it's MINIMIZED.

i hit the PLUS sign.. and WHAMMO!!

35 unread emails.


closing the ticket with resolution code PEBKAC

 

[dwell]

Blame software companies for making UIs too complicated for people who don't steep themselves in computers 24 hours a day, not the users.

 

[Spineshank]

I used to work at a restaurant and noticed a good % couldnt read the menu properly...

 

[rh71]

i wonder how often mechanics tell stories... or doctors... or teachers who read people's work. :evil:

 

[GodlessAstronomer]

Originally posted by: rh71
i wonder how often mechanics tell stories... or doctors... or teachers who read people's work. :evil:

As an ex-mechanic I can tell you that sys admins have it easy with regards to users saying stupid shit.

Edit - also, mechanics have to deal with way more know-it-all asstards. If you know so much about your car, why are you bringing it to me to fix, joo n00b?

 

[PlasmaBomb]

Originally posted by: guyver01

closing the ticket with resolution code PEBKAC

Faulty USB cords suck 😉

Originally posted by: Chris
Blame software companies for making UIs too complicated for people who don't steep themselves in computers 24 hours a day, not the users.

Yeah those plus signs are really hard to work out if you have never been on a computer before :|

 

[Insomniator]

Originally posted by: Chris
Blame software companies for making UIs too complicated for people who don't steep themselves in computers 24 hours a day, not the users.

It doesn't take 24 hours a day to figure out you can sort emails by whatever you want in Outlook. That takes 30 minutes and a brain. Time is abundant, brains are... scarce to say the least.

 

[Exterous]

Originally posted by: guyver01
outlook is sorted by RECEIVED

Yeah - that happens alot here too

 

[Goosemaster]

Originally posted by: rh71
i wonder how often mechanics tell stories... or doctors... or teachers who read people's work. :evil:

doc: s*** man .. goddamn ..fat **** got all his **** on me ; f*** this job and the fat **** that want to get this ******* procedure done. Lazy *****! **** this, I'm home to my money and my bitches...

*flies off in his AMG Benz*

 

[drum]

Originally posted by: Chris
Blame software companies for making UIs too complicated for people who don't steep themselves in computers 24 hours a day, not the users.

Normally I would agree, but these guys LIVE in outlook all day. It is probably their second most used application.
God forbid they check their spam-Quarantine
Oh, you aren't getting emails from blackinches@anandtech.com? Maybe you should remove that address from your blocked senders! :roll: