I love the BBB

[tvbi]

So I submitted a $30 rebate with onRebate couple months ago and got denied (saying no valid UPC). I e-mailed them back asking them to please check again because the UPC was there.. with no reply.

After a week I complained with the BBB.. and today, I got an e-mail from onRebate saying that the status of my rebate just changed They replied to the BBB saying in order to process the rebate they need a valid UPC but even though I didn't have it (yeah right) they will still process the rebate.

 

[Coquito]

I'm 3 for 3 with three different BBB districts. These big companies would rather comply with a rebate, then tarnish their record.

 

[waggy]

i have had bad luck with the BBB. but glad they did something for you!

 

[brikis98]

good to hear the BBB is actually effective

 

[Corporate Thug]

this is the first time i have heard BBB having any effect...

 

[yowolabi]

Originally posted by: brikis98
good to hear the BBB is actually effective

Agreed. I've never tried to use them, but it's good to know I have somewhere to turn if I need help.

 

[newb111]

im 2 for 2 in getting netgear to send their rebates after BBB complaints. Now I have a form ready and prepared every time I submit a netgear rebate because I know it will be rejected.

 

[Marinski]

i've been waiting for months for rebates from on rebate. I was approved for some rebates like 2 months ago and I haven't gotten them yet. Not happy with them.

 

[olds]

Originally posted by: Corporate Thug
this is the first time i have heard BBB having any effect...

Same here

 

[aloser]

BBB did absolutely nothing for me either, and this wasn't even a "large" company

 

[OutHouse]

Originally posted by: oldsmoboat

Originally posted by: Corporate Thug
this is the first time i have heard BBB having any effect...

Same here

the BBB is stupid..

 

[wheresmybacon]

Originally posted by: Corporate Thug
this is the first time i have heard BBB having any effect...

qft.

 

[dullard]

Originally posted by: Citrix
the BBB is stupid..

The BBB is nothing more than a form of advertisement.
1) Companies pay BBB a bundle of money.
2) In return BBB allows companies to use the BBB logo on advertisements.
3) A significant number of people will select a BBB business over a non-BBB business when picking through the yellow pages.
4) The company promises to keep customer complaints to a minimum or the BBB yanks their ability to use that form of advertisement.

So the BBB has no power at all. If a company decides not to spend advertising money on the BBB anymore, then that company will ignore complaints to the BBB. And thus, you get no effect.

If a company values the BBB advertisement, then they will bend over and make you happy. But again, that is because the company chooses to please you, not because of any power the BBB has.

 

[Thraxen]

Originally posted by: dullard
The BBB is nothing more than a form of advertisement.
1) Companies pay BBB a bundle of money.
2) In return BBB allows companies to use the BBB logo on advertisements.
3) A significant number of people will select a BBB business over a non-BBB business when picking through the yellow pages.
4) The company promises to keep customer complaints to a minimum or the BBB yanks their ability to use that form of advertisement.

So the BBB has no power at all. If a company decides not to spend advertising money on the BBB anymore, then that company will ignore complaints to the BBB. And thus, you get no effect.

If a company values the BBB advertisement, then they will bend over and make you happy. But again, that is because the company chooses to please you, not because of any power the BBB has.

Which makes it pretty much like any other certification. For example, most companies don't really need to be ISO certified, but if they think it will help their business then they will spend the money on it.

 

[tvbi]

I guess I'm the lucky few.