- Apr 20, 2012
- 3,985
- 74
- 91
What with there being much drama with regard to moderation earlier this year, a recent experience on the TeamSpeak forums made me realize how awesome they actually are.
I was making a thread there, asking for support regarding an issue. Later I figured out a workaround, and added that to my post. The issue was that a server was erroneously marked as blacklisted, and the work-around was to manually clear the cache by deleting the cache folder. Not rocket science.
But later that day, my workaround disappeared from the post. Only a short note, showing that a mod was the last person to edit was left.
Well, being used to mods being short on time, I still kind of was surprised that my genuinely helpful-to-everyone fix was removed. So I posted again, asking what happened there, and double checked the posted rules for a possible explanation. The explanation I got per PM was "what you did wasn't allowed, we didn't support that kind of thing". Over maybe two sentences, if that. My post was promptly deleted, the thread locked and moved to off-topic, with not explanation in the thread as to why.
Well, a bit miffed, I then decided to still at least file a bug report regarding the cache corruption I experienced. That went unanswered for a few days, then another user added a comment, pointing out a thread where it was discussed that the blacklist server in general doesn't get much love by the TS3 devs/admins. I replied giving slightly more detail of the bug, and my configuration. Then I got a spammy PM, and reported that. Today, the spammy PM is still there, the user still doesn't look like he's banned. But, my entire thread has been deleted, all three posts, without any kind of notification as to why, again.
I'm not sure what this is supposed to achieve, except making me feel as though bug reports are generally not encouraged, and by extension the client isn't the product, but the user is the product, to sell more server licenses to distributors, or something like that. Very disheartening.
In comparison, here, I would have a documented appeals process, since the infraction would not be backed up by the rules! I could complain to my heart's content, if a thread was ninja-admin edited! But that never even happens, people always get told what they did wrong! This is a socialist poster's heaven, where our enlightened moderators curate healthy cultural interchange! I feel like I should sing the forum hymn!
(/thinly veiled whine thread)
I was making a thread there, asking for support regarding an issue. Later I figured out a workaround, and added that to my post. The issue was that a server was erroneously marked as blacklisted, and the work-around was to manually clear the cache by deleting the cache folder. Not rocket science.
But later that day, my workaround disappeared from the post. Only a short note, showing that a mod was the last person to edit was left.
Well, being used to mods being short on time, I still kind of was surprised that my genuinely helpful-to-everyone fix was removed. So I posted again, asking what happened there, and double checked the posted rules for a possible explanation. The explanation I got per PM was "what you did wasn't allowed, we didn't support that kind of thing". Over maybe two sentences, if that. My post was promptly deleted, the thread locked and moved to off-topic, with not explanation in the thread as to why.
Well, a bit miffed, I then decided to still at least file a bug report regarding the cache corruption I experienced. That went unanswered for a few days, then another user added a comment, pointing out a thread where it was discussed that the blacklist server in general doesn't get much love by the TS3 devs/admins. I replied giving slightly more detail of the bug, and my configuration. Then I got a spammy PM, and reported that. Today, the spammy PM is still there, the user still doesn't look like he's banned. But, my entire thread has been deleted, all three posts, without any kind of notification as to why, again.
I'm not sure what this is supposed to achieve, except making me feel as though bug reports are generally not encouraged, and by extension the client isn't the product, but the user is the product, to sell more server licenses to distributors, or something like that. Very disheartening.
In comparison, here, I would have a documented appeals process, since the infraction would not be backed up by the rules! I could complain to my heart's content, if a thread was ninja-admin edited! But that never even happens, people always get told what they did wrong! This is a socialist poster's heaven, where our enlightened moderators curate healthy cultural interchange! I feel like I should sing the forum hymn!
(/thinly veiled whine thread)
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