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I love how people take no blame for their stupidity...

P

Paulson

Elite Member
I was reading on an iPod forum on how someone got their iPod submerged in water when their stupid ass fell into a pool (stumbled, who knows, maybe they were drunk) and now want Apple to fix it. Not only would apple be able to tell it was in water, but they would void any warranty left on it.

But it got me thinking, why do people expect when they damage something that the manufacturer who had no part in damaging the product would just happily fix it for them.

If you total your vehicle because you're a dumbass, ford/gm/toyota/honda would not give you a new or of equal value car to you.

Stupid idiots :disgust:
 
You're preaching to the choir. I work at an amusement park, and people blame me when they don't follow the rules despite it being clearly marked an d displayed on a bright green sign...
 
Why take the blame yourself when you can blame things on some one else?

Originally posted by: waggy
yeap. problem is these idiots end up suing and winning.
Click to expand...
Next there'll be a "Don't not listen to an Ipod underwater" disclaimer.
 
Originally posted by: Xanis
You're preaching to the choir. I work at an amusement park, and people blame me when they don't follow the rules despite it being clearly marked an d displayed on a bright green sign...
Click to expand...

:thumbsup: Same thing where I work.
 
I think that "any reason" or "no fault" warranties caused a huge portion of this. Had no manufacturers volunteered to fix their user's mistakes, they wouldn't expect it (as much).

People make *stupid* mistakes all the time. There's not really anything you can do but shake your head and keep on walkin'.
 
Originally posted by: Spacehead
Why take the blame yourself when you can blame things on some one else?

Originally posted by: waggy
yeap. problem is these idiots end up suing and winning.
Click to expand...
Next there'll be a "Don't not listen to an Ipod underwater" disclaimer.
Click to expand...

yeap.

i have a big medal fan that has on it "do not stop blade with hands". well NO FVCKING DUH!

edit: oh yeah. i baught a chainsaw last summer. it has on the blade. "do not stop blade with hands" heh
 
Originally posted by: GeekDrew
I think that "any reason" or "no fault" warranties caused a huge portion of this. Had no manufacturers volunteered to fix their user's mistakes, they wouldn't expect it (as much).

People make *stupid* mistakes all the time. There's not really anything you can do but shake your head and keep on walkin'.
Click to expand...

The courts, particularly CA courts forced the manufacturers into this practice. Blame CA.
 
People have an overinflated sense of how important they are to companies. They think no matter what happens, the company should replace/fix everything for free because they are valued customers.

They heard that if you are ever told "no", just ask for a supervisor. And keep doing that until someone gives you what you want. All that has done is make supervisors say no without even listening to the story, making it impossible for someone who actually got a raw deal to get a fair shake. If every time a CSR doesn't cave in to what someone wants, the supervisor has to get involved, that's wasting a lot of people's time.

Companies are starting to push back, as I've seen a couple articles over the last few months talking about how companies should focus their energies on the truly valuable customers, and be quick about letting the marginal ones go away mad. It's typically the low-value customers who cause the most trouble (per customer) anyway.
 
my mom broke my digital camera when we were in amsterdamn i just took it back to a different store and got a replacement free of charge🙂
 
Originally posted by: kranky
People have an overinflated sense of how important they are to companies. They think no matter what happens, the company should replace/fix everything for free because they are valued customers.

They heard that if you are ever told "no", just ask for a supervisor. And keep doing that until someone gives you what you want. All that has done is make supervisors say no without even listening to the story, making it impossible for someone who actually got a raw deal to get a fair shake. If every time a CSR doesn't cave in to what someone wants, the supervisor has to get involved, that's wasting a lot of people's time.

Companies are starting to push back, as I've seen a couple articles over the last few months talking about how companies should focus their energies on the truly valuable customers, and be quick about letting the marginal ones go away mad. It's typically the low-value customers who cause the most trouble (per customer) anyway.
Click to expand...

Agreed. Although you can usually tactfully handle the irate customers so that even when they storm out mad, the eventually come back. When they're mad, it's not because of any issue with the product, they're mad that they didn't get an awesome deal: a company bending over backwards for them.
 
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