Originally posted by: ta8689
So my 7900 gt ko craps out on me, I send it in for RMA. Within a week a package (that actually requires a signature and wont be left out in the rain) shows up and I pop it open. They sent me a 7950 GX2. This is amazing. I almost regret upgrading to an 8800gts 640 now. Oh well, I think it will sell on ebay for darn near close to what I paid for the 7900 a year ago. any other gpu companies like this? I heard XFX and BFG are good too.
I had the exact opposite experience. I had a 7900 GT KO crap out on me. I called and told the guy on the phone that I had read on the web about how there's a known problem with the card, nVidia had recalled them and I needed to send it in. He told me there was no problem with the cards and he's never heard such a thing.
I sent the card in nd they sent me back an 7950 GT. The problem is the memory runs at a lower speed and it loses to the 7900 GT KO in about 50% of the benchmarks. I explained to them that I purchased a KO card and I deserved a KO card in return and there's no way I would accept a card that performs less to what I paid a premium price for. They tried sending me links from Tom's Hardware that show a 7950 GT beating a 7900 GT KO in all of the benchmarks, the problem is they were sending me a 256MB card and not the 512 used in the benchmarks!!! It took me emailing a customer service manager to explain that they were sending me a crippled card (256mb vs 512mb) that performed less than what I paid for.
I had to fight with them for several days to get it straightened out.
Oh yeah, did I mention this was actually the second time I had to have the card replace (going on my 3rd card) within a one year period. The first time they sent me a refurb 7900 GT KO and It ended up with the same problems. LOL