I just installed my Radoen 9800 Pro and my monitor shows nothing. PLEASE HELP~!!!

DERVW

Junior Member
Dec 11, 2003
11
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Ok here are the specs of my computer.. its an oldie but still is a goodie to me.. anyway..
Asus P3V4X
P3 733EB
512Mb pc 133
and of course a Radoen 9800 Pro..

Now i did everything i was supposed to, i installed the latest agp drivers from VIA since mine is a VIA chip set.. i plug my Radeon in my computer, press the on button, and nothing happens. my monitor shows nothing, my computer just hangs.. doesn't boot up to windows so i cant even get into safe mode. So i took out the Radeon and replaced with my old card.. AIW 128 Pro and it boots up fine. oh and before i plugged in my Radeon for the first time, i uninstalled the drivers for my old card..

So i'm stumped i dont know what to do.. my monitor stays on standby when i plug in my Radeon. and does not boot.

Anyone please help me? i have run out of ideas... i was thinking maybe i should update my bios. but anything else? anyone experience this?
 

DERVW

Junior Member
Dec 11, 2003
11
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0
yes, if your talking about the 4 pin power connector.. yes i have that connected.. and other ideas???
 

fredtam

Diamond Member
Jun 6, 2003
5,694
2
76
Originally posted by: DERVW
i already did that, but my bios was already up to date.. =(

What monitor?
Do you see it post or is it blank the whole time?
How do you know the pc hangs?
 

DERVW

Junior Member
Dec 11, 2003
11
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0
i have a viewsonce pf790, i dont see it post.. it remains on standby the whole time as if the computer is turned off..

i have a 250W power supply...
 

DERVW

Junior Member
Dec 11, 2003
11
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0
i tried reseating it.. but i dont want to be to hard on it.. or i might damage it.. but why whould it be my power supply?

ok on the ati site it recommends a 300W power supply, but i just removed all the power from the hd's and cdroms execpt for 1 cdrom and 1 hard drive.. plugged the power plug to the video card.. booted the computer and same problem..
 

fredtam

Diamond Member
Jun 6, 2003
5,694
2
76
Originally posted by: DERVW
i tried reseating it.. but i dont want to be to hard on it.. or i might damage it.. but why whould it be my power supply?

ok on the ati site it recommends a 300W power supply, but i just removed all the power from the hd's and cdroms execpt for 1 cdrom and 1 hard drive.. plugged the power plug to the video card.. booted the computer and same problem..

Unplugging stuff won't help. Its probably the power supply.
 

DERVW

Junior Member
Dec 11, 2003
11
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0
so ur sure that if i get a 400W powersupply it will be able to power right up, now obviously i'm going to upgrade my computer, cuz the whole cpu/mb/ram is a bottleneck for the videocard.. but i should get some sort of increase.. right? i'm thinking i might just return it, and spend the money on upgrading the whole system.. to support such a vidcard..

what u guys think?
 

PremiumG

Platinum Member
Jun 4, 2001
2,030
0
76
does your PC beep? read the manual to help distinguish the diagnostic beeps that it gives if there are any problems.

do you have another PC to test out that 9800?

Try booting up w/ only 1 RAM slot and reseating the RAM. (sounds weird, I know). helped me one time though w/ a similar problem.
 

Budman

Lifer
Oct 9, 1999
10,980
0
0
that motherboard is pretty ancient,I dont think it supports the 9800pro's specs. 1.5v ....
 

Gagabiji

Golden Member
Oct 1, 2003
1,460
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Originally posted by: DERVW
i have a viewsonce pf790, i dont see it post.. it remains on standby the whole time as if the computer is turned off..

i have a 250W power supply...

Eh, you probably should have more like a 300-330+ (MINIMUM) watt PS.
 

InlineFive

Diamond Member
Sep 20, 2003
9,599
2
0
Originally posted by: SirDude
Originally posted by: DERVW
i have a viewsonce pf790, i dont see it post.. it remains on standby the whole time as if the computer is turned off..

i have a 250W power supply...

Eh, you probably should have more like a 300-330+ (MINIMUM) watt PS.

He's right. Unless it's a new Shuttle 250w PSU with as much +12v rail power as a normal 350w. Otherwise it probably has too little power on the +12v line which is underpowering the GPU.
 

DERVW

Junior Member
Dec 11, 2003
11
0
0
Originally posted by: PremiumG
does your PC beep? read the manual to help distinguish the diagnostic beeps that it gives if there are any problems.

do you have another PC to test out that 9800?

Try booting up w/ only 1 RAM slot and reseating the RAM. (sounds weird, I know). helped me one time though w/ a similar problem.

no my computer does not beep at all..(i was wondering the same thing) it just dosn't do anything. it turns on.. but the monitor is still on stand by, and it doesn't boot into windows.. niether does it do its post. but the funny part is, that when i plug my old card in, my computer returns to a 366E mhz setting so it automatically goes to the bios and i have to change it back to 733EB.. everytime.. so i think it incounters some sort of error. to make my computer declock its self..
 

yowsupjj

Junior Member
Dec 30, 2002
13
0
0
Finally!!!
I found another person who is having the same exact problem I'm having.

Here is my scenario.

=============================================================
I bought the 9800 PRO....

----------------------------------------------------------------------------
This is what I have:

Windows XP
Abit AT7-Max2 Motherboard - not sure which version bios I have (stock)
Athlon 2100 XP
4MB PCI S3 video card -- connected to one monitor
512MB Samsung 2100 DDR Ram
80GB Western Digital 8MB Hard Drvie
Toshiba 16X DVD
Plextor 8X DVDRW

----------------------------------------------------------------

Since I had no AGP video card, I just plugged it in and thought it would atleast detect new hardware and ask for drivers.
But... nothing happened. Nothing changed. my pc just started up like nothing happened.
I checked my bios to see if AGP/PCI were selected.
I checked the device manager to see the Display adapters installed, but only my pci video card would show up on the list.

What the heck is the problem?

I downloaded all the latest drivers for my motherboard from abit's website.
The 9800pro manual said something like I have to install the GART driver from my motherboard chipset's website? so I went to VIA's website, but couldn't find any driver that matched my chipset. So I just downloaded all of them and tried installing it. It wouldn't let me install it because it couldn't find the device related to the driver.

So then...
I took out my pci video card, and started the computer with only the new ati 9800pro agp card.
plugged in into my AGP slot....
turned on my pc.... nothing happens.... just a blank screen.... but everything else turns on and everything is running...

checked all the fans.... all the lights... everything seems fine...

then I get this beep error sound...
(long - short - short)

dunno what that means yet....


and thats it... i can't do anything... i have to restart or shut down....
installing a video card isn't supposed to be this difficult... whats going on here?


Would anyone know what the problem is?

P.S. the next thing I'm about to try doing is updating my bios
 

Gagabiji

Golden Member
Oct 1, 2003
1,460
0
0
Originally posted by: yowsupjj
Finally!!!
I found another person who is having the same exact problem I'm having.

Here is my scenario.

=============================================================
I bought the 9800 PRO....

----------------------------------------------------------------------------
This is what I have:

Windows XP
Abit AT7-Max2 Motherboard - not sure which version bios I have (stock)
Athlon 2100 XP
4MB PCI S3 video card -- connected to one monitor
512MB Samsung 2100 DDR Ram
80GB Western Digital 8MB Hard Drvie
Toshiba 16X DVD
Plextor 8X DVDRW

----------------------------------------------------------------

Since I had no AGP video card, I just plugged it in and thought it would atleast detect new hardware and ask for drivers.
But... nothing happened. Nothing changed. my pc just started up like nothing happened.
I checked my bios to see if AGP/PCI were selected.
I checked the device manager to see the Display adapters installed, but only my pci video card would show up on the list.

What the heck is the problem?

I downloaded all the latest drivers for my motherboard from abit's website.
The 9800pro manual said something like I have to install the GART driver from my motherboard chipset's website? so I went to VIA's website, but couldn't find any driver that matched my chipset. So I just downloaded all of them and tried installing it. It wouldn't let me install it because it couldn't find the device related to the driver.

So then...
I took out my pci video card, and started the computer with only the new ati 9800pro agp card.
plugged in into my AGP slot....
turned on my pc.... nothing happens.... just a blank screen.... but everything else turns on and everything is running...

checked all the fans.... all the lights... everything seems fine...

then I get this beep error sound...
(long - short - short)

dunno what that means yet....


and thats it... i can't do anything... i have to restart or shut down....
installing a video card isn't supposed to be this difficult... whats going on here?


Would anyone know what the problem is?

P.S. the next thing I'm about to try doing is updating my bios


What is YOUR PS?
 

yowsupjj

Junior Member
Dec 30, 2002
13
0
0
Its called an A1 power supply. 400W
I'm sure nobody heard about it.

but its been working for years...
 

sodcha0s

Golden Member
Jan 7, 2001
1,116
0
0
Well here's a dumb suggestion, but it's happened to me before..... did you check to make sure you have your vga/dvi cable plugged into the card?
 

yowsupjj

Junior Member
Dec 30, 2002
13
0
0
vga/dvi cable plugged into the card?

You mean the 4 pin power connector?
yes i have that connected

 

yowsupjj

Junior Member
Dec 30, 2002
13
0
0
Ok, I tried updating my bios...
but I found out that I already had the latest bios, so the update didn't do anything.

I tried installing a different video card, borrowed from a friend ATI 9600 XT, but same thing happened.

beep code: long - short, short

so, then I went to go buy another 9800pro.... thought MAYBE... this MIGHT be a bad card??? i know... waste of time.... same problem...
so now I have 3 perfectly fine video cards that I can't get to work....

argh.... what the heck???
is my motherboard just not capable of supporting such video cards????

Is it so hard to get a video card to start?
 

styrafoam

Platinum Member
Jun 18, 2002
2,684
0
0
The bios beep is a video error beep, the card probably won't ever work on your motherboard. I was unable to get my 9800pro to work on an abit KX7-333/kt333 chipset, (with an Antec Truepower 380) I swapped in a kt-600 chipset board and everything was fine.