Dell's website says the 60gb 7200rpm HD *IS* available for the Inspiron 6000. Well... she can't see it in the order menu, so I must be lying. Then she says Financial Services has a hold on my account. I call those lunatics, and find out that they claim I'm 6 months delinquent on my account and that I never made a payment. Is that right assholes? Well, I quickly destroy that and force them to worship me after I fax the canceled check from November. Eat that sickos!
Now, I'm back to stage one which is getting one of these drones to stop reading from the fvcking script and figure out why the hell it cannot be upgraded. If I hear "I'm sorry sir" or "I understand your concern" one more time I'm cranking up the goddamn Enola Gay and flying to Bombay -- that's all there is to it. They absolutely refuse to think outside the box, it is like they are brainwashed by Dell to read from that little script, thus they cannot actually answer anything. They just use fake sympathy and subterfuge to frustrate you so that you will hang up. I will outlast them, however, and get a manager who speaks English and knows what to freakin' do.
If it wasn't for Dell's absurd price I'd never do business with the incompetent fvcks. ARGH!!!!!!!!!!!
Now, I'm back to stage one which is getting one of these drones to stop reading from the fvcking script and figure out why the hell it cannot be upgraded. If I hear "I'm sorry sir" or "I understand your concern" one more time I'm cranking up the goddamn Enola Gay and flying to Bombay -- that's all there is to it. They absolutely refuse to think outside the box, it is like they are brainwashed by Dell to read from that little script, thus they cannot actually answer anything. They just use fake sympathy and subterfuge to frustrate you so that you will hang up. I will outlast them, however, and get a manager who speaks English and knows what to freakin' do.
If it wasn't for Dell's absurd price I'd never do business with the incompetent fvcks. ARGH!!!!!!!!!!!