Those bastards. They tell customers "Oh, tech support will walk you through the whole process." Then we get calls like this:
Customer: I uh need you to walk me through installing USWEST as my ISP.
Me: What have you done so far?
Customer: Nothing.
Me on mute: OMFG...
Viper GTS
Customer: I uh need you to walk me through installing USWEST as my ISP.
Me: What have you done so far?
Customer: Nothing.
Me on mute: OMFG...
Viper GTS